Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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No lights just ticking sounds

Drives don't seem to spin up. no lights. Initially the drive homepage indicated a failure on drive b, then I turned it off and back on, now no lights

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  • tw63 Sep 08, 2009

    There are two drives in the casing a & b.



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  • 46 Answers

Your drive has likely "crashed". Wait an hour, then try to power it up again. If that fails, it is most likely a terminal failure.

Posted on Sep 08, 2009


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Hard drive tick tick sound

When ever you hear noises coming from your hard drive it's never a good sign. You definitely will need the services of a professional in order to evaluate or diagnose what the problem is. Here is a resource of sounds to listen to. Any of these indicates a serious mechanical problem with your drive. Mechanical Failure Sounds

  1. Do not continue to put power to your drive.
  2. Determine the value of the data on it.
  3. Consult a professional who has a clean room on premisis

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This a firewire drive and needs to plugged into a firewire port to spin up. If you do not have a firewire port on your computer (most PC's don't) it will not work. I don't believe a firewire to USB connector will pass enough power to the drive to spin it up.

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I'm running it on a laptop with windows vista home edition. All worked well until I dropped it. The pc doesn't detect it anymore, the blue lights don't flicker anymore, and it makes a ticking...

Dropping a hard drive is never a good thing. They are very sensitive moving parts inside a hard drive and they don't take well to falls. It sounds to me like there was some damage when you dropped it and it may no longer work properly. The clicking is the hard drive trying to read the data and failing. You mentioned that it seemed to come back to life a couple of times...try and recover the data if you can, and contact Western Digital Tech support if you are still under warranty. Hope that helps!

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Seems to have died -- the power light is on (green) but can't hear the disk spinning and nothing shows up on the screen.

Good news and bad news.

Bad news is that usually indicates a failure of the hard drive inside the case or the driver electronics. If you don not hear or feel the drive spin up that can mean the drive is dead or may not be getting any power. It requires the external power to run. You can check that with a volt meter. It is possible that the connection or the internal board has failed as well which would also mean the drive itself could be fine.

Some good news is that you can replace the drive with any 500 or even 1tb sized sata type hard drive fairly cheaply. It only takes a few minutes to open the case and replace the drive.

If the case is bad then you can buy a cheap $20 and up usb drive case and out the drive in there and be up and running again. Usually if you shop around you can do this cheaper than buying a new complete unit.
You can also connect the drive to your pc as a second sata drive.

You have a few options here, but those really depend on what went wrong.

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Blinking light in unusual pattern and ticking/clicking sound

TH eclikcing sounds like the heads are uffering from STICKTION give the drive a gentle but sharp jolt with the palm of your hane and see what happens

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Sounds like a drive failure. If it under warranty then its time to trade it in.

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On powering on'the screen remains black and the ethernet plug is flickering. no sound from the hard drive

the hard drive could have failed..Try a hard start to see if it will react. Do you get any beeps?? a warning beep or beeps may indicate a hard drive failure. Try to get into C-Mode set up. click alt/cntrl/del as you turn on the set.or alt/cntrl F10. Hard drive failures can happen if ther is to much written to the drive or just a plain 'Crash'.

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1 Answer

Hard disk

Generally a ticking sound indicates a faulty hard drive. If you can access your data, i suggest you back up your data as soon as possible.

there are several possibilities that cause the ticking such as:

1.) The clicking sound appears to only occur when the drive is idle. Forcing the drive to be busy silences the ticking while the drive is busy.

2.) repeated attempts to spin up the platters

3.) The ticking sound comes from the hard drive is caused by repeated attempts to find track 0.

if your noise occurs from solution 1, then I would'nt worry about the noise. However if its caused by problem 2 or 3, then I would backup data and purchase a new drive.

Hope this helps!
Brad Nelson

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Sounds like a dead (or jammed) motor -- the one that spins the media. It's relatively easy to open the case, disconnect the USB-to-IDE interface adapter from the 40-pin IDE connector, and go onto eBay to find any "internal" or "external" LS-120 device, and swap it in, to replace the "not-spinning" device.

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Gets flashing light on start

danw, i'd like to ask more about this, since I seem to have something similar on my maxtor onetouch 3 - seems to have happened during a storm, so I think a power surge killed the power supply, and I don't think there was any actual disk/plate failure. 1. power on - the light just flickers for a while, then goes out. 2. the light on the power adapter is on, indicating that it works, but when I turn on the drive, the light on the adapter flickers, too. does this sound like the symptoms you were seeing? I don't want to take any chances with the amount of data I have on this 160GB drive... Thanks, Geoff

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