Question about Apple iPod touch

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Itunes+Windows XP not recognizing itouch

Okay so im sure this has happened to a lot of people but i have literally done almost everything.

ive completely taken off itunes and then reinstalled with the latest version. i went to the administrative tools and then services and made sure both ipod services were running (i even stopped and restarted them). i restarted my computer. I tried restoring my ipod when it was and wasnt plugged in and then i couldnt even start up my ipod from scratch so i had to use a friends mac to have it work for me.
so it has to be an issue with my windows XP not recognizing. i just updated it to the latest version and it still doesnt recognize it.
it just keeps giving that annoying "an iphone has been detected but cannot be recognized, please unplug and try again".
any ideas?

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This is a pervasive issue, but seems to be centered around the usb controllers detection of yet another usb device. If you have other usb devices attached to the system, (aside from mouse and keyboard), try unplugging them and check the ipod. (This means printers, usb flash, micro cards, etc.) Use a rear port for the ipod if you have the option.
Check to make sure tht the apple mobile device support is installed. Look at the usb controllers in device manager to see if there are conflicts reported there. In fact, you can uninstall the usb controllers and reboot the system and they'll be reinstalled automatically.
If you really want to troubleshoot the usb situation, see articles here, here, here, & here.
If you'd rather read what has worked for some other users than chip away at the root cause, see here.
Finally, visit windows update and check for any hardware updates for your system. If the drivers are outdated, that could contribute to the problems...
Good luck with it. It can be a frustrating problem.

Posted on Sep 08, 2009

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Fix Disabled ITouch that ITunes will not recognize


If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
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To reset the iPhone or iPod Touch, press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done.


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Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.

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