Question about HP Office Equipment & Supplies
If you are hard-wired to the printer (i.e. connected via USB), it's an easy fix... go to Start Button ---> Settings ---> Control Panel ---> Printers and Faxes... locate your printer in the list, right-click and select "Use Printer Online"
If connected through a wireless router, check the connectivity first, then set the printer "online" as above.
If you are still having problems, post a comment to this post, and I'll be glad to assiste further!
Hope this helps!
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Posted on Sep 08, 2009
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Posted on Jan 02, 2017
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