Question about GE GTS22KBP Top Freezer Refrigerator

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Ice cream in freezer of our side by side refrigerator is soft

Just discovered that ice cream is soft in our side by side refrigerator. Ice cubes are still frozen. Raised the controls to a higher setting. Is there anything to try before calling a service technician?

Thanks.

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Try cleaning the condenser coil. It will be under or on the back of your frig. Use a vacuum cleaner attachment. Good luck

Posted on Sep 08, 2009

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Why is my freezer not cold enough?


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Our 2 1/2 year old GE side by side frigerator has worked fine in the past, but now the top part of inside the freezer thaws part of the time. The ice cubes partially thaws then refreezes into a solid cube,...


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Ice cream will not freeze, but will make ice cubes.


Actually, it's not as you think. Ice cubes are made between 0-4 degree Celsius and ice creams are frozen below -3 degree Celsius. Your freezer temperature may be between 0 and -3 degree Celsius and that is causing the problem. An ideal freezer should have temperature between -3 and -30 degree Celsius.

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The ice maker is making 1 tray of ice a day


There are 3 things needed to make proper ice.

Water, cold, time.

Check the cubes that are being made, they should be the same size crescent shaped. If they are not solid and some are hollow or broken then you are not getting enough water to the refrigerator. This is usually caused by the little valve on your house piping that connects to the refrigerator being plugged with sediment.

If the the cubes are all solid and the same size check the temperature of the freezer, it needs to be below 10 degrees F and works best below 5 degrees F. If it is warmer than that it will only produce ice on a very slow schedule. If you do not have a thermometer ice cream is a good indicator of temperature. If ice cream is hard the temperature is below 5 degrees F, if it is soft you are not cold enough to make ice cubes either.

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Ice Cream won't stay frozen it get's all soft and gross. Main things in the freezer stay frozen.


This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

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Ice cream soft


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to harden ice cream. If the ice cream was satisfactory before the repair and the stat is set to max. it is possible you have an over charger refrigeration circuit.

Fuji

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If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check
, defrost heater, defrost thermostat.
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

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It depends somewhat on the quality of ice cream. Some brands freeze easier than others. One reason is cheaper brands have more sweetener/sugar in them.
I think if your freezer is freezing water into ice cubes, it should freeze ice cream of good quality.
Try putting the ice cream where the ice cube tray is and verify ;this.

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