Question about HP Photosmart 8250 InkJet Printer

1 Answer

HP photosmart 8250 wont print from photo tray.

I got a new computer (Dell Vista 64 bit) and tried to print from the photo tray, it says "out of Paper" the bottom tray is empty but the small photo tray is full. It will print a full page photo sheet from the bottom tray. I have selected the "photo tray" on the printer but it says out of paper and will not print from there. I am using window photo gallery. Any ideas?

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  • HP Master
  • 2,017 Answers

Follow these steps in the order presented to resolve the issue. Step one: Reset the product

  1. While the product is still on, disconnect the power cord from the back of the product.
  2. Wait 30 seconds, and then plug the power cord into the back of the product.
  3. If the product does not automatically turn on, press the On (HP photosmart 8250 wont print from photo tray. - c01453128.gif ) button.
Step two: Check the condition of the paper and reload it
  1. Lift the photo tray lid.
  2. Slide the paper width guide all the way to the left.
  3. Remove the paper from the tray.
  4. Replace any ripped, dusty, wrinkled, or bent paper.
  5. Make sure that the stack of paper contains only one type of paper.
  6. Tap the paper stack on a flat surface to align the edges.
  7. Load photo paper with the print side down and short edge first into the photo tray. Slide the stack of photo paper forward until it stops. NOTE: If the photo paper has perforated tabs, load the photo paper so that the tabs are facing away from the product.
  8. Slide the paper width guide snugly against the paper. NOTE: Do not overload the photo tray. Make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper width guide.
  9. Lower the photo tray lid.
  10. Extend the paper catch.
  11. Try to print the job one more time.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , see the next step.
Step three: Choose the photo tray in the print driver settings
  1. Open the document to print.
  2. Click File , and then click Print . The Print window opens.
  3. Click Properties . The Properties window opens.
  4. Click Printing Shortcuts , and then click the shortcut you want to use.
  5. From the Paper source drop down list, click the paper source.
  6. From the Size is drop down list, click the paper size.
  7. From the Type is drop down list, click the paper type.
  8. Click OK , and then click OK again to print the document.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , try the following Workaround.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , see the next step.
Step four: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on Sep 08, 2009

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Visit HP support for this problem (XP):

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01853840&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443024

If you have Vista, change query to read "Printer prints blank sheets of paper" > Choose Vista instead of XP

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Set the default printer driver settings to print 10 x 15 cm (4 x 6 inch) photos
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  2. Click Start and then click Control Panel .
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  4. Right-click the icon for the HP Photosmart 8200 Series and select Printing Preferences .
  5. On the Paper/Quality tab, select 4x6 or 4x6 with tab from the Size is drop-down menu (under Paper Options).
  6. Make sure that the Source is box is set to Photo tray .
  7. Click the Borderless Printing box if borderless prints are desired.
  8. Click Apply and then click OK .
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http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=uk&lang=en&product=443024

second sign in as administrator or your account may have those privledges already. during the install if there is a spot make sure that the printer is available to all users.

any other issues or it's still not working please leave a comment here ... i'll sort it out or someone more knowledgable then myself will.

One thing you may know off hand but might not have been asked. Is that a 64 bit operating system by chance... also designated as x64.

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8250 hp printer


Adjust the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
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  6. In the Size is drop-down menu, select the size of the paper loaded in the unit.
  7. In the Type is drop-down menu, select the type of paper loaded in the unit.
  8. Click OK .


hp website

Jan 29, 2008 | HP Photosmart 8250 InkJet Printer

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