I got a new computer (Dell Vista 64 bit) and tried to print from the photo tray, it says "out of Paper" the bottom tray is empty but the small photo tray is full. It will print a full page photo sheet from the bottom tray. I have selected the "photo tray" on the printer but it says out of paper and will not print from there. I am using window photo gallery. Any ideas?
Follow these steps in the order presented to resolve the issue.
Step one: Reset the product
Step two: Check the condition of the paper and reload it
Step three: Choose the photo tray in the print driver settings
Step four: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.
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