Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune not recognized by computer

I have been using my Zune for months and now my computer does not recognize the device. I was able to charge it on my husband's computer no problem. But mine does not work with it anymore. Any suggestions?

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Http://www.zunerama.com/forum/index.php?topic=8352.0

Posted on Sep 08, 2009

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My Zune HD 16 gig MP3 won't get recognized by my computer. I've plugged it into all four of the USB ports on my computer and my Dad's computer and it still hasn't worked. The Zune is instead replaced by a...


Ok this is either a usb hardware problem, a cable problem, or a zune problem.

Basically to find out which you need to do a process of elimination. plug in the zune and when it fails then unplug it and plug a different device into the cable (preferable as this eliminates cable and usb as probelm in one go) or into the usb port. Next is try a differant cable. And finally try the zune on a different computer. If the zune isn't recognized on a different computer it could be the cable or zune. Try a differant cable again.

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Try rebooting the computer, starting the Zune software and plugging it in again. If this doesn't fix the problem, try uninstalling/reinstalling Zune software, then reboot the computer and plug it in again. If it still doesn't work, then the computer will have to be restored to an earlier date where the pc recognized the zune.

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Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps

----
ALL YOUR BASE BELONG TO US - is a video that must have been loaded on the Zune previously.

------
if all else fails...

If you connected the ZUNE to your computer before installing the software the computer may have installed it as a different device.

Go to Control Panel - then System - Device Manager. Plug in ZUNE player and see if any new devices show as being connected. BE CAREFUL IN DEVICE MANAGER THOUGH, IF YOU UNINSTALL THE WRONG ITEM, IT COULD MESS YOUR COMPUTER UP.

If this works rate it a FIX-YA!

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