Question about Whirlpool Dryers

1 Answer

Drum doesn't turn, but the light is still turns on. No noise indicating the electric motor is trying to turn the drum. I opened the top and verified the drive belt is intact and taut.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 612 Answers

First, please keep in mind that i am attempting to diagnose your unit with out being there and with limited information.
If I were called out to your home to repair this problem, I would first check your breaker. I would flip it off and then back on. If this didn't fix the problem. I would then check the door switch. If it's good, I would then open the back and check the thermal fuse and then the Thermal cut off. If either were bad I would change it. If it were the thermal cutoff. I would also change you high limit because when the thermal cutoff is bad, it is due to the high limit thermostat going bad, then the dryer cycling on the thermal cut off until it goes bad causing a problem like what you have.
Please rate solution

Posted on Sep 08, 2009

Testimonial: "I appreciate your help. Thanks!"

  • James Hilton
    James Hilton Sep 11, 2009

    Were you able to repair your dryer? If so did you find that the thermal fuse was bad?

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Logik tumble dryer gdz 60-10sw heard clanging noise now dryer still goes on but drum doesn,t turn.


Sounds like the drum has fallen off of the support rollers. Will need to open up cabinet to verify

Jul 04, 2016 | Dryers

1 Answer

Samsung front load dryer


I'd investigate a possibly bad starting capacitor for the motor.

Sep 09, 2014 | Samsung DV328AE Electric Dryer

1 Answer

Dryer makes a buzzing noise when I turn it on but it doesn't come on, just buzzes.


Open the dryer door and slowly rotate the dryer drum in a counterclockwise (CCW) direction. Rotate the drum 2-3 revolutions and then shut the door and see if it will start. If it continues to just hum and not start could indicate a voltage issue, motor issue or a friction issue. Open the door again and locate the door switch plunger in the upper or lower corner on the hinge side of the drum opening. Hold the plunger in while someone begins rotating the drum counterclockwise. While turning the drum counter clockwise and holding the door switch plunger inwards press the start button. If it starts, there is likely a friction problem or motor problem.
What is the model number?

Nov 06, 2012 | Dryers

1 Answer

Westinghouse Electric Dryer, Drum doesn't turn on start up, if your spin drum and close door it will start,


Either something is binding the blower wheel up or the motor is bad. The best thing is to take the front of the machine off to access the blower wheel to verify ifanything is indeed binding it.IF not read the next section.
If you can turn the drum and then the dryer starts you have a bad motor. The way the dryer works is when you initially push the start button, electricity is sent to the start winding, or stator, of the motor. This will in turn start the motor turning. From there the stator will drop out of the electrical process and at the same time the run winding, or rotor, will take over and the motor will continie to run. Your stator is damaged, has a burn spot, etc so by you turning the drum, the belt around the drum is moved which is attached to the motor pulley. You basically take the place of the stator. Long story short, you have a bad motor.

Jun 22, 2012 | Westinghouse Laundry Dryer Motor...

1 Answer

Makes a humming noise but doesn't turn


Try this, open the dryer door and hold down the door light switch. Turn on the dryer and press start.When you hear the motor humming, turn the drum clockwise with your hand to see if it will turn. If itruns, you have a bad motor and will need to be replaced. If it doesn't turn, something is jammedinside and you will need to disassemble the unit to find the jam.
Hope this helps.

Oct 31, 2011 | LG DLE2514 Electric Dryer

1 Answer

Dryer makes loud humming noise but drum doesn't turn when I push start.


Check to see if the drum will turn by hand. If so, leave the door open but push the light switch button down and start the unit. Once you hear the humming sound, manually turn the drum with your hand to start. If the drum turns normally, you have a bad motor and needs to be replaced. If the drum does not turn, something is jamming the motor and needs to be disassembled and inspected.
Good luck

Oct 03, 2010 | LG DLE2514 Electric Dryer

1 Answer

I push the button to activate the dryer, the dryer makes its usual buzzing noise to indicate it is about to start but it doesn not start


ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Sounds like your problem may be a broken belt, or the belt may have slipped off of the motor pulley, or idler arm pulley.
If you have to replace your drum belt and if you have a front loading machine.
Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer. Be real careful not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the machine, this will expose the belt and drum, remove the drum and belt and this will expose the drum rollers, idler arm bracket with pulley, and motor with pulley. Pay attention to the route of the belt, this will come in handy when you go to reinstall the belt and drum.
Sometimes the belt will slip off of the idler arm or motor causing the drum not to turn.
While you have the drum out, I would recommend that you lubricate the drum rollers at the shaft of the roller with a good grade of machine oil like 3 in One oil. This will save you a problem later with the rollers getting noisy, also check your drum rollers for flat spots, if they have flat spots on them this will cause a noise like a thumping type noise. You will need to replace the drum rollers if they have flat spots on them.
I will include these two websites for parts and further help:
http://www.partselect.com/
http://www.appliancepartspros.com/index.aspx
Both also have chat assistance 24/7.
Good luck,
I hope this helps

Nov 03, 2009 | Frigidaire FER211A Electric Dryer

1 Answer

Drum very difficult to turn manually. not spinning with ac on


If your trying to turn the drum from the inside, or by opening the top and trying to turn, there will be some resistance.

What are the symptoms of your problem? Does the drum not turn when the dryer is turned on (with or without clothes)?

If so -

1) the idler roller could be bad
2) The motor is bad

The motor is internally thermally protected and no thermal fuse is used outside of the motor. Only place a thermal fuse is used is to prevent overheating.

Provide more information to you problem.

The lower front panel is not removed to service this unit. All service is done from the top or rear.

Jan 15, 2009 | Kenmore 659 Electric Dryer

1 Answer

Motor not strong enough


The problem dosen't sound like the motor. Check to see if the drive belt is loose and slipping. This is the usual cause of the problem you describe. If not, the bearings for the drum may be going bad. The heating elements should turn off shortly if the drum stops so there is little danger of overheating.

Ray

Dec 15, 2008 | GE DBSR453EBWW Electric Dryer

Not finding what you are looking for?
Dryers Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Tim Whalen

Level 3 Expert

3074 Answers

Sal DeAngelo

Level 3 Expert

2122 Answers

Are you a Whirlpool Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...