Question about Tomtom GO 700 GPS Receiver

3 Answers

710 unit wont switch on again?off. 4 hour latter tried to turn it on again but does not switch on. Battery is charged but still not switching on?

Used unit, switched it off , 4 hours latter tried to turn it on again but does not switch on. Battery is charged but still not switching on?

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  • A D J Dec 09, 2007

    Hi thanks. No help though. I cannot see a reset button under the unit. if I pull the sd card out I still can not see any button. The unit is a (go 4v00.710)Please help

  • A D J Dec 09, 2007

    Cant see a reset button under the unit. if I pull out the card I still can not see a button. It's a go(4v00.710)

    please help

  • A D J Dec 12, 2007

    found the reset button and it did the job

    THANKYOU

  • Anonymous Mar 15, 2008

    Hi, it looks like i have the same problem, my TOM TOM GO 4V00.710 will not restart, but i cannot see any re set button, could any one please help

    Many Thanks

    Steve Radford

  • jamama May 08, 2008

    my tomtom is pluged in and the green light is on but it will not go on

  • raj121 Jun 04, 2008

    i have the save problem

  • Anonymous Jun 29, 2008

    wer is the reset boton on tom 710

  • Anonymous Jul 11, 2008

    wont sit on

  • hannerz Jul 27, 2008

    where is reset button on 710 unit?

  • Anonymous Jan 18, 2009

    i have the go 710 my unit wont read the memory card ?????, how can i reset it ,i dont see any reset boton ,what can i do?

  • vesppa Jan 31, 2009

    mine will not switch on even after pressing the reset button. my wife plugged my sons portable dvd charger into the tom tom & it hasnt worked since ? any ideas

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Found the reset switch on GO 4V00.710 - look underneath, where the unit docks - small button - need a paper clip to press
Also, reset switch is documented in the Quick Start Guide - see label 'F' in the 'Your TomTom GO' what's in the box.

Posted on Aug 01, 2009

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Hi there have you tried to reset your tomtom the reset switch is on the underside where the sd card goes, you will need a pen to push it

Posted on Dec 09, 2007

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Common problem. Needs a new motherboard, try ebay for the board and remove 10 small torx srews, job is quite easy to do. You will need your product code to reactivate it.

Posted on Aug 22, 2009

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My sony reader is frozen. I cvharged it


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred.
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Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.

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5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding.
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* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off.
* It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E.
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General notes regarding the battery status:
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If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired:
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The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred. Please perform the below mentioned steps and check whether it helps. Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
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General notes regarding the battery status: * You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged. * It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
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1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off. * It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E. 8. Once the Reader has sufficient charge, perform these troubleshooting steps again. 9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
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