Question about Itron Technology Computers & Internet
Plug your webcam in and visit this site
http://www.testmycam.com/Hit "Allow" in the top window and see if your webcam works in the left panel
If it does not work here, you know you have a hardware problem ( webcam, lead, USB connection etc) .
Troubleshoot by using something else in the USB port, like a printer.
Try hooking your cam up on a friends computer.
If it does work here - you have a software problem
Download this webcam diagnostic tool and run it.
http://www.download32.com/webcam-diagnostics-d35065.htmlRun through the tests using "next" to move through the pages
It always asks me to Re-boot on the first check.
Act on any information highlighted especially if software like Directx requires updating
If no problems are indicated or have been addressed, try interrogating the information in Device Manager
Expandthe 'Imaging' folder in device manager, right click on the text of yourwebcam. Select 'Properties' and check all the information in each ofthe tabs.
Update your driver by right clicking the webcam text and select 'Update driver software' Use the internet when prompted
Ifyou are still having problems - uninstall the webcam software - unplugthe webcam - restart the computer and download new software from here if your model is shown.
Posted on Sep 08, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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