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Use the Windows Fax Service on a ADSL line

Modem not recognise the phone signal. I have used a single and a Y filter with the same results.

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Re: Use the Windows Fax Service on a ADSL line

Go to Control Panel
Phone and Modem Options
Click modem tab its the middle tab
query modem.

See what results you get.

there may be a modem, or it n ot be installed properly.

Posted on Dec 09, 2007

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What happen when a adsl line work with a phone but not with a router

The phone line does two jobs. Voice phone which is what it was originally used for and ADSL modem which works at a high audio frequency.
Somewhere between the phone socket and the modem should be a filter splitter. One part goes to the phone and the other to the router. Make sure you have that.
The modem will have a power light and several additional lights. Assuming the power light is on we are interested in two of them; The ADSL light and the Internet light. When you switch the modem on you should first see the power light flash then go solid. Then the ADSL light will flash and then this should go solid. If this light does not come on then you have not plugged the phone wire in properly. If this light just keeps flashing slowly then the modem can't see an ADSL signal on the phone line. If you have a spare router you could try it and see if the ADSL light goes solid on that.
If the ADSL light is fine then the modem has locked onto the signal on the phone line, sync'ed. If not then this is the problem you must solve. Ask your ISP if service is set on your line.
The next light is the Internet light, this maybe a symbol like an i or a world. This light will begin flashing then go solid. It will flash with Internet traffic. This means you have Internet, as far as the modem is concerned. If this light does not stay on then your ADSL account name and password maybe wrong. You can correct this but that's a different question you need to ask.

Feb 18, 2015 | D-Link Dsl-2750b Adsl2 Verizon N Wireless...

1 Answer

Installed Cox Digital Telephone. They disconnected my fax line. I have a Dell 968 printer and what I read on line is that it is not compatible with Windows 7 and that I would have to update the prin

Most newer fax machine seem to short line 1 and 2 together and this will cause a VOIP modem "called an eMTA" to go off hook. Your fax machine should have come with a phone jumper that has only a single line "2 wires inside it", you should be able to use that jumper to attach your fax machine to your house phone wiring. If you use a standard phone line jumper it has both lines "4 wires" and can cause your eMTA modem to go off hook which could be why it was disconnected.

Jan 30, 2013 | Modems

1 Answer

Cannot connect to my Internet. On my 2Wire modem at home, The Power LED light is solid green, the Ethernet LED light is green, the DSL LED light is continually flashing, and there is NO Internet LED...

With the DSL light always flashing, it means that either the ADSL signal (synchronization) does not reach your modem, or your modem cannot 'read' the signal.

You need to determine if the problem is from one of the following places :
  • outside of your house (your land line or ISP equipment) or from the modem;
  • your telephone-cable inside your house or
  • one of your equipment;

Try the following manipulations to determine from where the default comes :

  1. Determine if the problem is in your house or on the land line
    • Unplug each and every equipment which is connected to your telephonic installation (Fax, phones, answering machines etc);
    • Using the shortest telephone cable (RJ11) you possess, plug only your modem to the main telephone jack of your house.
    • If the DSL LED still flashes continuously, the problem is somewhere between your ISP's equipment and your house. You should call them and expose the situation. At this stage, you can't do much else.

  2. Determine if the problem is in your house installation
    If the DSL LED lights up when it is plugged to the main telephone jack, then it is either one of your equipment which is at fault, or the house installation. To pinpoint the problem, do the following :
    • With all the other equipment still unplugged, try the modem on all the other telephone jacks you have around the house.
    • If the DSL flashes continuously on one of the jacks, you will have found the source of your miseries. Depending on your ISP's terms and conditions, you will either have to call them of call for the services of a third-party technician to solve the problem.
    • If the DSL lights up correctly on all the telephone jacks, then your house telephone installation is good. Proceed to the next series of tests.

  3. Determine which equipment is at fault
    • Plus your modem to one telephone jack and wait for the DSL line to light solid.
    • Use a splitter (ADSL filter) to plug the equipments you possess (telephone, fax etc) one by one. Verify each time if the DSL LED is still lit or flashes continuously.
    • If one of the equipment causes the DSL LED to flash, it is that equipment which causes your problem.
    • If every equipment causes the DSL LED to flash, the it is the splitter (ADSL filter) which is causing the problem. You can confirm this hypothesis by testing each and every ADSL filter you have in your possession.
    • Replace any faulty equipment and you should have eliminated the problem.
If nothing of this solves your problem, you won't have any choice but call you ISP. Don't hesitate to tell them all tests you will have done.

May I also make some recommendations :
  1. Use a power surge protector (not a UPS though) to plug your modem to the electric outlet BUT plug it directly to the telephone jack;
  2. Make sure your modem is plugged in as far as possible from UPS, television, etc.;
  3. If possible, don't plug the modem in the same electric outlet as other equipments;
  4. Don't use any telephone extension cable to plug your modem to the telephone jack.

Hope this helps you. Let me know what happens next.

May 11, 2011 | 2wire (1000-000057-000) Modem

1 Answer

Does Your DSL filter work for any analog modem attempting to send a fax (via fax software) using a DSL phone line?

Hello, Thanks for allowing me to help.

Sending a FAx over a telephone using adsl can be tricky, using a filter will help but you might want to make sure your baud rates are low, TRY 9600 baud, if you get any higher then that your filter might not filter it out and thus confusing the adsl connection.

I know mine works fine, make sure your fax is plugged into the TELEPHONE side of the filter!

I use 9600kbps , I do not recommend going any higher then that.

If that does not work you going to need to try another filter, last but not least call the telephone company if you are loosing connection.

Thanks for the questions, I hope my answer was Very Helpful.


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Jan 25, 2011 | Zoom 98207 Adsl Filter Analog/DSL/Cable...

2 Answers

Would like to connect a fax but only port 1 or (tel 1) port 2 does not work, should i send back to comcast or reset modem

There is nothing wrong with your modem. Comcast charges extra for a second line. Depending on your model of fax machine, there should be both an input ond an output on the back of the fax machine. Plug the fax machine into line 1 on the modem. Then, plug your phone into the input on the back of the fax machine. If you fax does not have both in and out, then you can purchase a "Y" phone line adapter from your local electronics store.

ps. VoIP is a digital line... Facsimiles are analog signals... Sending analog signals over digital lines is not recomended. If you are wondering "why?" (and understand tech jargon) VoIP is sent via UDP, which is a connectionless protocol (does not retransmit dropped packets) Fax machines use TCP, which does resend dropped packets. This variance in Qualiy of Service sometimes cases strange activity such as both lines (sending and receiving) dropping connections, faxes taking a long time to transmit (due to constant resending loops), etc. It does work... kind of. I would just not assume that faxes made it to their destination until it gets confirmed.


1 Answer

Wireless facility does not work LED does not illuminate. I have tried to get access to web site

The connection to your modem could be faulty.
Ring your ISP and get them to test the connection to your ADSL modem.
Also do you have ADSL line filters on all your phones?
The phone connection to the ADSL modem does NOT use a ADSL filter.

Dec 13, 2009 | Siemens SpeedStream 5260 ADSL LAN Modem...

1 Answer

Ethernet light flashing

Check your DSL Filters on your house phones or anything connected to the phone line EXCEPT the modem. The modem should not have a filter on it. If this doesnt help I would recommend getting your ISP out to test the line because sometimes the resisitors or hardware in the box goes bad or at the DSLAM.

Jul 20, 2009 | Efficient Networks SpeedStream 5667 Modem

3 Answers

No Dial tone using Symantec Winfax Pro 10 on Windows 98

Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

May 26, 2009 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

New ADSL Modem on Windows 2000 Generates Error 692

Hi there,
1. Check to make sure the correct modem is selected in the dialer.
2. Make sure there are not multiple modems installed.
3. Uninstall and reinstall the modem.
4. Make sure that no other programs are using your modem. Fax software, Supervoice, etc...
5. Get a new modem, send it back.. Your computer is just fine.

was i helpful enough?

Nov 23, 2008 | Modems

2 Answers

Siemens gigaset se587 wlan dsl


A flashing ADSL light on the router means its not getting constant broadband signals. Make sure it is connected to the adsl filter without any extensions and the filter should be directly connect to the main phone socket and not to an extension socket. Also check if the phone socket has 1 or more than 1 ports on it. If it has two port its most likely a SSFP socket which does not require a filter as it is inbuit.If all the connections are fine try changing da filter.

Sep 07, 2008 | Siemens (120-5830-001) Modem

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