Question about Plantronics Explorer 220 Bluetooth Headset Wireless Headset

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Loss of connection

The device continuously disconnects and reconnects with my phone. I lose the conversation and have to switch to my phone for a minute or so, then back again. Why does this happen?

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  • 51 Answers

Make sure it is fully charged... if it is and still does it then most likely a short or weak battery as stated in comments.

Posted on Sep 11, 2009

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Its cheap pos :( sorry

Posted on Sep 08, 2009

  • jason king
    jason king Sep 11, 2009

    there is a short inside this unit or batt is weak and dieing

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Ipod disabled how can restar my ipod model 1288


  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
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I havent used my ipod touch in a month and i forgot the passcode


  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
You will lose all your data though...

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Connect Ipod


Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
But you will lose all your data.

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1 Answer

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you may have to restore it....but you'll lose all your data here's how...
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on. 

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: 

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you can reset its password....but you'll lose all your data. Here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

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