Question about Canon PowerShot SD400 / IXUS 50 Digital Camera

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MacBook Pro won't recognize canon powershot SD400

Laptop won't recognize camera when connected via USB cord. Have not had this problem in the last two years. Already tried to connect to a PC and purchased a new USB cord. Still not working!

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Hello. You need to probably reinstall the drivers. but first you have to remove the drivers that are all ready installed. first unplug your usb cord. then to remove the drivers allready installed,, on your computer, press start, then when the box open's up, then right click on computer. another box will open up. then left click at the bottom of that box on properties. another box will open up, then click on device manager. after you click on device manager another box will open up with all your devices. look for the previous camera you had installed. it might be under imaging devices. once you locate that, then right click on it. then choose uninstall. Make sure you have your new software loaded in your cd/dvd rom drive. after it is done uninstalling, just restart your computer. at the bottom right of your screen, it should say, found new device, it will ask you from where do you want to load the new drivers for it. click on the drive that contains the software. it then will load your new drivers up. It then should communicate with your camera. Hope this helps. Ron

Posted on Sep 08, 2009

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