Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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Stylus pen broke, replacement was went and it is the wrong one

I called the customer service # to order a replacememt but the one they sent is wrong!!!!

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  • 73 Answers

Call customer service and ask them to send you the correct one.

Posted on Sep 08, 2009

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1 Answer

How can i get a new stylus for leapster 2


If you need a replacement pen, with the cord attached, follow the instructions:

Send $5.00 in check or money order (to cover shipping and handling charges) to
LeapFrog Customer Service
Leapster Replacement Stylus
563 North Fairview Street
Santa Ana, CA 92703

Please note that this is supposed to be for pens that are lost or damaged ONLY.

Mar 25, 2010 | LeapFrog LeapSter L-Max Console

1 Answer

Tablet Pen moves very slowly across the screen. It used to work fine, but the last few times I've tried, the mouse ends up moving faster. I used to be able to move the pen across the tablet and the mouse...


This may be a processor issue, as mine does this too.
As for others, most issues surrounding the stylus are battery related.
I will help anybody with a broken, or inoperative stylus/pen get their pen operating again. I have started a business around this issue because so many people's pens are malfunctioning (including mine originally which drove me to do this). This was fueled by Gateway's lack of caring around the issue, and their attempts to charge ridiculous fees for customer service. I charge $20 to switch out the battery to get your stylus working again, plus shipping and handling both ways, about $25 total.
Email me at: kevin teman AT hotmail DOT com
Or,
See my website at:
[url=http://www.kevinteman.com/stylusrepair]Stylus Repair and Battery Replacement[/url]
Thank you, Kevin Teman kevinteman.com/stylusrepair

Feb 25, 2010 | Wacom (EP130EPE) Digital Pen

1 Answer

Hi the Stylus on the interactive globe is broken, it was brought for Christmas. Everything else is working it's just the pen. Can you help?


The have replacement stylus's available through customer service. Call them and order one. The number is 1-800-701-5327 or email them on their website, under Customer Support. Best of luck. I am in need of a new stylus too so I will be calling in the morning.

Jan 26, 2010 | LeapFrog Leapster Electronic Book:...

1 Answer

When my child tries to use the pen to choose anything it is no longer working.


They recommend that you try cleaning the pen. Unplug the stylus pen and wipe both the plug and the jack with a dry cotton swab. On most LeapPad systems you can remove the pen via the battery compartment.

If the pen still does not work you can order a replacement stylus pen for $5, which covers shipping and handling.
Simply call Consumer Services at 1-800-701-5327, and order a new pen.

Hope this helps. Please let me know if I can help you with anything else.
JimmyC

Oct 03, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Stylus Pen Replacement for Leapfrog Junior explorer Globe


I called this number they can send a replacement pen for £5
LeapFrog UK`s free customer helpline.0800 169 5435

Mar 21, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

I need a stylus pen for a Leapfrog interactive globe


Simply call Consumer Services at 1-800-701-5327 to order a new pen.

Dec 22, 2008 | LeapFrog Leapster Electronic Book:...

1 Answer

Leapster


I found this on an Ebay guide...

"FIRST! The pen is not electronic AT ALL! If the screen does not seem to be working with your stylus pen (for instance, you click one part of the screen and it clicks a totally different part), you may need to calibrate the screen! Put a cartridge in, turn the system on, and when the sign in screen comes up, press the HOME, HINT, and B buttons at the same time. When the screen changes, press the A button. Follow the directions.

If you need a replacement pen, with the cord attached, follow the instructions:

Send $5.00 in check or money order (to cover shipping and handling charges) to
LeapFrog Customer Service
Leapster Replacement Stylus
563 North Fairview Street
Santa Ana, CA 92703

Please note that this is supposed to be for pens that are lost or damaged ONLY."

Sep 23, 2008 | LeapFrog Leapster Educational Game: Disney...

4 Answers

Leapster with broken pen


My daughter did the same thing to the tip of her Leapster 2 stylus. I called Leap Frog at 1-800-701-5327 and was able to order a replacement stylus directly from them on credit card for $5.00 shipped.

I also took her old stylus and sanded the broken tip down with 100 grit and then 220 grit sandpaper to get rid of the sharp, cracked point and it works just fine. I figure I'll keep the sanded one as a spare in case she does something silly with it again.

Jul 27, 2008 | LeapFrog Leapster Electronic Book:...

3 Answers

My crock broke!


go to manufacturer's website, know your modelnumber then ask if replacement available

Dec 21, 2007 | West Bend 84596 6-Quart Slow Cooker

1 Answer

Need parts


Call consumer support at 0800 169 5435
for instructions on how to detach the stylus
from the L-MAX unit. They will assist you in ordering a replacement stylus.

Oct 26, 2007 | Video Game Consoles & Games

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