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Our freezer/fridgerator is not working . the light on the inside is on but when I opened it today everything was defrosted and melting. I put it on the coldest setting but it still isn't getting any colder. it has been 7 hours.

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Compressor or compressor relay is bad

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Model rt20dkx diagram


more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.

May 30, 2012 | Refrigerators

1 Answer

Hotpoint fridge not working


The first thing you want to do is open the freezer and see if the fan inside there is running. The reason is the freezer cools the refrigerator side by circulating air from the freezer. If the fan is running then your problem is one or more parts of the defrost system is malfunctioned and in return your problem arises. There are three parts to the system, the defrost timer or in some cases control board, defrost thermostat also known as a bi-metal, and the defrost heater. The defrost system is set up to operate as so. The defrost timer or control board will turn the machine off, in some cases every 8 hours, some 12. During this time period the defrost heaters, located behind the freezer wall and rest underneath the evaporator, yet wires to them run up the side of it, are energized and emit heat that raises upward to melt the ice that has formed on the evaporator coils. The bi-metal or defrost thermostat is at the top of the evaporator. When the heat from the heater starts to reach the bi-metal, it breaks the circuit turning the heater off. The whole purpose of this is because the freezer cool the refridgerator side by drawing air across the coils and blowing to the other side via the evap fan motor. In my opinion, if you change one part of the defrost system change them all because usually when one part fails another will follow, so save yourself the time and the food loss, the cost difference is minute.

May 27, 2012 | Hotpoint FFS90 Bottom Freezer Refrigerator

1 Answer

The temperature keeps on rising. everything inside is melting. does not freeze anything. fan and light is working.


Turn it off, defrost it for a couple of days """""with the door open""""", restart it with door closed and see if it starts freezing again after about 2-3 hours, if so, then the draw unit works, that indicates the defrost cycle needs to be reset or one of the defrost elements has failed causing the rest no to do anything. Any probs call me on 08 9523 0552 Russ

Feb 27, 2011 | True 31 cu. ft. / 878 liter Upright...

1 Answer

Freezer door was left open, now after one day freezer is not cold


you can unplug it and let it defrost on it's own or you can melt out the air ducts,you'll have to shut down the freezer,remove the shelves and remove the inside back wall of the freezer section and melt out all the ice in the right hand corner and any ice on the coil.when melting out the air ducts be careful not to damage any of the plastic or styrofoam on or inside the wall,heat up the area with a hair dryer for a couple of minutes and then move to the coil,after a minute or two go back the the air duct,when you think it's melted out enough turn the freezer back on and with your hand check to make sure the air is blowing into the fridge side,if you can feel air blowing then your all set,if there's any ice left in there the defrost will take care of it.if you have another fridge to put your food in or if the food can't be refrozen i'd just unplug it and let it melt out on it's own over night and you can clean it out while everything is out of it.let me know how you make out and good luck,hope you didn't loose that much food

Jun 06, 2010 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

Fridge Icing up on N1B Candy frost free fridge freezer


How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Sep 02, 2009 | Refrigerators

1 Answer

Freezer not freezing


If freezer is icing up, you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

Aug 14, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Frigidaire professional series. Feels cool inside but the air is not circulating and everything is starting to thaw out, ice is melting.


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

Jul 12, 2008 | Refrigerators

1 Answer

MAGIC CHEF CTF1920ARA - Freezer works, Refrig. portion does not.


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Jul 04, 2008 | Magic Chef Refrigerators

1 Answer

American fridge/freezer, over the last week the freezer compartment has melted ice? Today decided to remove all food from the freezer compartment - cleaned it out leaving the freezer and fridge...


  • yes, refrigerators have heaters in them to defrost the buildup of frost around the coils
  • they defrost approx. every 12-16 hours
  • if the defrost cycle gets stuck then it will continue to heat
  • i have seen it melt the plastic inside the refrigerator

  • possible causes:
  1. bad defrost timer
  2. bad thermo switch in freezer
  • i would replace both as they are not expensive

Jun 29, 2008 | Refrigerators

3 Answers

Freezer not freezing, fridge section not cooling


the problem you have sounds like the defrost heater is not being activated causing the evaporator to choke up with ice which will therfore restrict the airflow through the cabinet,
to resolve this problem you are best to defrost the unit and replace the thermal fuse for the heater' and the defrost sensor, both these parts are located behind the evaporator cover inside the freezer.

hope this is of help murdozzz2

Dec 08, 2007 | GE GSS25SGSSS Stainless Steel Side by Side...

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