Question about Hitachi DV-P323U DVD Player

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Tray opens / closes on its own and will not play

Tray stays open even when off. when turning on, tray closes by itself, then opens. it does not matter whether there is a dvd on the tray or not. nothing plays.

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  • tstenger Dec 11, 2007

    That was a good idea, but no result. Took the case off - there was a part rattling around inside. Turns out to be the lower 'spindle' that pushes the DVD up to the top 'spindle' where it's held in place and positions the laser up at the same time. Not many screws but some difficult ribbon (?) connectors to removed and reinstall. Had to remove the whole DVD mechanism to get to the place where the part could be pressed down on to a short, vertical shaft. I had my doubts, but it's now working perfectly. All's well that ends.



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Your open/close button might be stuck, you can try and unplug it and spray it with silicone lubricant and push it over and over again for a couple of minutes and then turning it back on after about 30minutes so the lubricant dries down first.

If all else fails, have a local appliance technician take a look at it...

Posted on Dec 09, 2007


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Player will not play a loaded CD and No CD message comes up Also CD drawer opens and shuts on it`s own !!!

the tray opening by itself could be a faulty limit switch on the tray mechanism

the switch tells the system if the tray has reached the open or closed position.

if it closes then opens itself then this is the most likely

check that first

could be closing then opening without actually loading due to the switch

you will need to open it up to find the switches

usually at the bottom front were the tray goes in


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A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

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push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

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> I've already replaced it once

Well, I've seen CD-drives that would re-open, when you try to close them -- it is _falsely_ detecting a "jam" as the tray is closing, and then just re-opens the tray, rather than "forcing" itself to close.

Replacing the CD-drive is the only way to fix that type of "false-positive" jam-detection conditions.

But, since you've done that, either you were unlucky-enough that the replacement drive was also "defective", or, you have a computer-virus on your computer that is maliciously issuing commands to the CD to "open-the-tray".

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Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

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