Question about Sony Cyber-shot DSC-W55 Digital Camera

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Forgets date / time every power off/on

Camera never remembers date and time after power off and back on, even for one second, and even with a freshly charged battery in it. I have to spend time resetting calendar and clock every time I use it. I have charged and changed batteries, but that didn't help. Camera is approx 2 years old. Is there some tiny internal battery that is supposed to keep the clock set?

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Yes there is and about two years is the right time for it two be losing it's power. Check on the right edge of the body and the left edge of the body, there should be a small slide out compartment for a button battery.

Posted on Sep 07, 2009

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1 Answer

The camera always forgets the date and time and I have to do it again and again at every switch on. Maybe it is a battery problem? Could you help us please ?


Mine does that if I do not get to the end of the set up process but if I finish set up, setting at least the date and time then (as you say, as long as the battery holds a bit of power) it will stop asking me.

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Everytime I turn the camera on the time and date


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The battery is in a little holder on the left hand side of the camera. Its under the same cover as the usb connector and power plug in. You should be able to pop out the battery holder fairly easily. This is one of those things that if you take the camera to a battery store they will probably do it for you if they aren't busy. If you look at page 137 of your manual you will find the instructions for doing it yourself.

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1 Answer

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sounds similar to my problem - after several times of occuring & working again apparently by chance I now think problem is caused by taking out main battery whilst camera switched on causing a software problem - try taking out both batteries for a long time (I did an hour) so camera forgets all it knows including date etc & reverts to factory settings. Make sure main battery is charged & replace both batteries - I did this & camera now seems fine - though haven't tried to recreate fault !

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If still under warranty, Fuji can perform a "power re-set" on the camera. This reduces the amount of power the camera requires, and should solve the problem for the long-term. I have sent out one of my customer's A600 with the same conditions. The re-set solved his problem.

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1 Answer

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Will the camera work without this item set up or does it stall there? If it works otherwise, just live with it. There is not a 'repair option as such- you could check out the Polaroid Web site tech support team though

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3 Answers

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