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MTP DEVICE Sony 4gb walkman NWZ-S616 not installing

Hi all,
Just bought a Sony 4gb walkman NWZ-S616
Installs ok on Sony VAIO laptop computer, but will not install to desktop PC.

An information bubble appears saying;

Found New Hardware
MTP Device

That's all that happens.

The device manager says Device could not start (Code10)

Windows XP SP2
WM Player 11

Posted by on

  • 12 more comments 
  • mantrax Mar 18, 2008

    Where can I get MTP Device Disc to installed ?

  • Anonymous Apr 13, 2008

    Sony 4gb walkman NWZ-S616

  • Anonymous Apr 18, 2008

    I very angry with this problem.
    My device is NWZ A826, When i plug to usb port, the message always appear "Found new hardware...MTP device". How to do?

  • Bunny836 Jul 13, 2008

    I bought an insignia pilot mp3 player. I tried installing and it says we found mtp device, and then it says there was a problem installing this hardware. It said the required section was not found in the INF.

  • DerekBanks Aug 28, 2008

    Sony Walkman nwd-b103 similar issues. won't install The device is configured incorrectly code 1 Also the data is invalid. Have tried on other machines XP & Vista and works fine. This is happening with 2 devices. USB working normally with other devices but these have instalation discs.

    XP service pack 2 and USB 2


  • pdrupareliya Sep 08, 2008

    i get a message saying new mtp found.

    options to choose from are:

    open with windows media player

    manage with winamp

    take no action

    i want to use it as a simple drag and drop usb device. is there anyway i can do it?

  • Very Strange Nov 30, 2008

    Hey guys, a variation on the same theme. Got Vista, Sony Walkman installed fine first time but subsequently am getting an error message saying MTP not found. Have tried the Control Panle/System Properties route, have tried manually searching for the device, have tried uninstalling and re-installing, have also tried to up-date the driver software via the internet and manually. In a word have done it all - including studying all possible manuals. No effect! To make it more fun my other mp3 players work fine and this Walkman works fine on other Vistas and XPs. In my desperatio nhave also tried to plug in ANOTHER mp3 player and the Walkman and tried to chose the deice driver software from the other mp3 player - still nothing? Spoken to Sony and Microsoft about 7 times - they do not have a clue - just blame each other. Any ideas will be welcome?

  • Anonymous Dec 30, 2008

    These aren't really solutions so much as alternate methods of using the device. A true solution would actually fix the problem and allow the MTP device to be used as it was supposed to be. Sure, I can install Storage Device drivers but without it being recognised as an MTP device I cannot use the bundled software etc.
    I'm still trying to find a way to fix the problem rather than working around it.

  • Anonymous Jan 19, 2009

    driver not installed

  • obaangler Mar 03, 2009

    I have a similar problem with my nwz-438f. I can use it via usb mass storage just fine but i cant make playlists.sony told me it is because it doesnt show up as a mtp device. So what do i do to fix this i really want to set up some playlists.

  • Anonymous Mar 27, 2009

    sony walkman software not insalling what do i do

  • lotas0123 Apr 12, 2009

    I cant install the sony walkman A816 mtp device software in my pc

  • tmontalvo May 15, 2009

    I HAVE A SONY WALKMAN NMZ-E438F AND IT SAYS MTP DEVICE AN ERROR OCCURED DURING THE INSTALLATION OF THIS DEVICE.

  • Anonymous May 24, 2009

    sony walkman wont activate on PC.
    keeps saying MTP not loading


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If you have a problem about MTP Device and wont be able to show in your "My Computer", here are tips that may help you fixed your problem:

*First- Uninstall the MTP Device Driver in your system.(Right click My Computer then manage, then click Device manager at the left part, then after that, find MTP Device in your right part, then click and Right click the name of your MTP Device then uninstall.)
*Second- Reconnect the device and then after a pop-up show which says, New hardware found,
click install the driver in a specific location, then choose the bottom option and then choose
Storage Device.
*Lastly- Turn On your Device and search it in My Computer.

that's all, and i hope i do a little help to you!


Mark Anthony Quintana

Posted on Dec 28, 2008

  • 1 more comment 
  • johnsvision Jun 30, 2011

    That worked! Thanks!

  • seila191 Oct 23, 2012

    worked!!!! :D :D ,thanks a lot

  • seila191 Oct 23, 2012

    worked!! Thanks a lot man, really. :D

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Solution number 5 worked perfectly on our nwz s618f.it wouldnt work/install on our desktop until now.we even sent our first player back to the shop,we were determined to make the second work.brilliant,easy,thanks!!!!!!!!!!

Posted on Dec 31, 2008

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I HAVE A SONY WALKMAN NMZ-E438F AND IT SAYS MTP DEVICE AN ERROR OCCURED DURING THE INSTALLATION OF THIS DEVICE

Posted on Aug 30, 2010

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Hi all, Just bought a Sony 4gb walkman NWZ-S616 Installs ok on Sony VAIO laptop computer, but will not install to desktop PC. An information bubble appears saying; Found New Hardware MTP Device That's all that happens. The device manager says Device could not start (Code10)...

Posted on Nov 29, 2008

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Run this driver
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\Drivers\DPInst.exe

Posted on Mar 29, 2010

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I just brought a song walkman 16gb snf it dsting connrcted usb mtp the timer and alarm will become invalid and i got it plug up and everythng

Posted on Feb 09, 2011

YEAH i got it to work, all you have to do is this:

right click my computer, proparties, hardware, device manager, go to the mtp device and then right lcik and choose update driver then choose not to connect to internet then choose advanced then i will choose the driver to install then choose usb mass storage device and BAAM works.

Posted on Nov 09, 2008

Okay when you plug in your walkmen it will give you an option saying install automatically (which says is recommended). But chose the second option saying I will chose location. Then choose the second option which lets you choose the connection type. Choose USB Mass Storage and voilla you gotta bro!!

(For WinXP SP2/SP3..not sure about Vista)

Posted on Oct 27, 2008

  • cydonia706 Mar 26, 2011

    iT'S WORKING!! THANKS!

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Simple when the pop up of the installation window comes up..

just say search for drivers manually..
then go ahead and choose the bottom options on windows..
and its gonna config the device to be a mass storage device..
then you just drag and drop or use WMP..

i know its not a complete explaination but just mess around with it works! :) cheers took me 2 hours and it was that easy haha!

Posted on Jun 09, 2008

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2 Answers

Nwz-e344 sony walkman isn't being recognized by my computer


If your PC has windows XP sp2 or later and Windows Media Player 11 try to do these steps:

1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

I hope this helps.
Good luck!

Thanks.
gylacz

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Hi i m deep chhetri 4m nepal. my sony nwz-w202 dont show while conect to pc . when i formate device,then this problem device driver software was not instal successfully


If your pc has windows xp sp2 or later and Windows Media Player 11, please try this procedure:
1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

I hope this will help you.
Thanks.
gylacz

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1 Answer

I purchased SOny NWZ-S544 Walkman. when i connect it to my laptop (Windows XP OP) it will not show up unlike other device, so i cant access it through my laptop pls help


You don't need any driver software, if your pc has windows xp sp2 or later and Windows Media Player 11.
If you have problem with your device follow this steps:
1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

I hope I could help you.
Thanks.
gylacz

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2 Answers

What driver do i use for my sony mp4 player... model number nwz-s616f.. please help me


Hi,
It is not required to install any Driver for connecting the Walkman Player to the Computer. The Driver for recognizing the Walkman Player as a MTP Device is already installed in the Computer. You can install the supplied Windows Media Player 11 Software for transferring the files to the Player. You can either Drag and Drop the files using the Windows Explorer to the MUSIC Folder which appears as a Removable Drive or can use the Windows Media Player 11 for transferring. If the Player is not recognized by the Computer, try connecting to different USB ports and try re-installing the USB Driver from the Device Manager.
Thank you for using FixYa!

Nov 23, 2010 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

I have a drag and driop walkman, my laptop only


goto device manager,locate and right click on sony walkman,select update driver,then select i will choose the driver to install,then select mass storage device insted of MTP device and click on ok and complete the wizard...

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I installed my sony NWZ as MTP device, but now i want to go back to simpler UMS (standard usb connection) ive tried removing the mtp drivers from device manager, but it always just auto installs... Can...


Since there's no easy option in the Walkman's settings to switch back and forth between MTP and UMS, there's a little trick to un-do the MTP drivers so that the unit becomes a straight USB Mass Storage drag/drop unit. You have to go into Device Manager (Windows XP), find the Walkman in the Portable Devices group, right click, then select Update Driver. Then select "No, not this time", then Next. Select "Install from a list or specific location (Advanced) then Next. Select "Don't Search, I will choose the driver to install", then Next. (Be sure to check the box beside Show Compatible Hardware) Highlight USB Mass Storage Device, then Next. (To revert back to MTP, just do the same thing but choose MTP instead of USB Mass Storage Device.) Personally, I'd never go back to the MTP mode. Having the Walkman seen by the computer as just another USB mass storage device allows the drag/drop transfers to go much faster

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My sony nwz-S616F doesnt transfer songs from pc


Sony NWZ-S616F
Dear holders, I have it and solved all problems which are in discussion. Just read all INFERNAL help, it works! By XP, go to Start-Control Panels-Administrative tools-Computer Management-Device manager (small icon of computer on your left hand side) tab should have “Walkman” or MTP device. Right click on it and go to properties, now before doing anything it should say “Location — —— Location 0 (Walkman)” if not try unplugging the walkman and see if the MTP device you’re looking at is removed from the list, just to make sure it’s the right device we’re looking for.If you’ve confirmed it’s the Walkman, click on the “Driver tab” and click on “Update Driver…”. Then click on the “Install from a list or a specific location (Advanced)” option and click “Next”. Now select the “Don’t search. I will choose the driver to install.” and click next. It should now bring up 2 driver choices, one being “MTP Device” and the other “USB Mass Storage Device”. Select the USB option and select next, it will then install your walkman as a USB storage device and after that’s done. It should be a matter of unplugging and plugging the Walkman back in and it should show up on your storage options in “My Computer””. Holla for original uploader Inferno!!!

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