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MTP DEVICE Sony 4gb walkman NWZ-S616 not...




By mplm on Dec 09, 2007

" "
Hi all,
Just bought a Sony 4gb walkman NWZ-S616
Installs ok on Sony VAIO laptop computer, but will not install to desktop PC.

An information bubble appears saying;

Found New Hardware
MTP Device

That's all that happens.

The device manager says Device could not start (Code10)

Windows XP SP2
WM Player 11

Same Problem

May 24, 2009

-   sony walkman wont activate on PC.
keeps saying MTP not loading
-   Guest

May 15, 2009

-   I HAVE A SONY WALKMAN NMZ-E438F AND IT SAYS MTP DEVICE AN ERROR OCCURED DURING THE INSTALLATION OF THIS DEVICE.-   tmontalvo

Apr 12, 2009

-   I cant install the sony walkman A816 mtp device software in my pc-   lotas0123

Mar 27, 2009

-   sony walkman software not insalling what do i do-   Guest

Mar 03, 2009

-   I have a similar problem with my nwz-438f. I can use it via usb mass storage just fine but i cant make playlists.sony told me it is because it doesnt show up as a mtp device. So what do i do to fix this i really want to set up some playlists.-   obaangler

Best Solution

posted on Jun 09, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
simple when the pop up of the installation window comes up..

just say search for drivers manually..
then go ahead and choose the bottom options on windows..
and its gonna config the device to be a mass storage device..
then you just drag and drop or use WMP..

i know its not a complete explaination but just mess around with it works! :) cheers took me 2 hours and it was that easy haha!

Solution #2

posted on Oct 27, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Okay when you plug in your walkmen it will give you an option saying install automatically (which says is recommended). But chose the second option saying I will chose location. Then choose the second option which lets you choose the connection type. Choose USB Mass Storage and voilla you gotta bro!!

(For WinXP SP2/SP3..not sure about Vista)

Solution #3

posted on Nov 09, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
YEAH i got it to work, all you have to do is this:

right click my computer, proparties, hardware, device manager, go to the mtp device and then right lcik and choose update driver then choose not to connect to internet then choose advanced then i will choose the driver to install then choose usb mass storage device and BAAM works.

Solution #4

posted on Dec 31, 2008
Very Helpful)

justin840

Rank: Apprentice 
Rating: 95%, 5 votes
solution number 5 worked perfectly on our nwz s618f.it wouldnt work/install on our desktop until now.we even sent our first player back to the shop,we were determined to make the second work.brilliant,easy,thanks!!!!!!!!!!
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Solution #5

posted on Dec 28, 2008
Helpful)

kong_quints

Rank: Apprentice 
Rating: 94%, 12 votes
if you have a problem about MTP Device and wont be able to show in your "My Computer", here are tips that may help you fixed your problem:

*First- Uninstall the MTP Device Driver in your system.(Right click My Computer then manage, then click Device manager at the left part, then after that, find MTP Device in your right part, then click and Right click the name of your MTP Device then uninstall.)
*Second- Reconnect the device and then after a pop-up show which says, New hardware found,
click install the driver in a specific location, then choose the bottom option and then choose
Storage Device.
*Lastly- Turn On your Device and search it in My Computer.

that's all, and i hope i do a little help to you!


Mark Anthony Quintana

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Solution #6

posted on Nov 29, 2008
Somewhat Helpful)

gulsemin

Rank: Apprentice 
Rating: 75%, 2 votes
Hi all, Just bought a Sony 4gb walkman NWZ-S616 Installs ok on Sony VAIO laptop computer, but will not install to desktop PC. An information bubble appears saying; Found New Hardware MTP Device That's all that happens. The device manager says Device could not start (Code10)...
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14 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jan 19, 2009

driver not installed

Comment by Guest, posted on Dec 30, 2008

These aren't really solutions so much as alternate methods of using the device. A true solution would actually fix the problem and allow the MTP device to be used as it was supposed to be. Sure, I can install Storage Device drivers but without it being recognised as an MTP device I cannot use the bundled software etc.
I'm still trying to find a way to fix the problem rather than working around it.

Comment by Very Strange, posted on Nov 30, 2008

Hey guys, a variation on the same theme. Got Vista, Sony Walkman installed fine first time but subsequently am getting an error message saying MTP not found. Have tried the Control Panle/System Properties route, have tried manually searching for the device, have tried uninstalling and re-installing, have also tried to up-date the driver software via the internet and manually. In a word have done it all - including studying all possible manuals. No effect! To make it more fun my other mp3 players work fine and this Walkman works fine on other Vistas and XPs. In my desperatio nhave also tried to plug in ANOTHER mp3 player and the Walkman and tried to chose the deice driver software from the other mp3 player - still nothing? Spoken to Sony and Microsoft about 7 times - they do not have a clue - just blame each other. Any ideas will be welcome?

Comment by pdrupareliya, posted on Sep 08, 2008

i get a message saying new mtp found.
options to choose from are:
open with windows media player
manage with winamp
take no action
i want to use it as a simple drag and drop usb device. is there anyway i can do it?

Comment by DerekBanks, posted on Aug 28, 2008

Sony Walkman nwd-b103 similar issues. won't install The device is configured incorrectly code 1 Also the data is invalid. Have tried on other machines XP & Vista and works fine. This is happening with 2 devices. USB working normally with other devices but these have instalation discs.

XP service pack 2 and USB 2

Comment by Bunny836, posted on Jul 13, 2008

I bought an insignia pilot mp3 player. I tried installing and it says we found mtp device, and then it says there was a problem installing this hardware. It said the required section was not found in the INF.

Comment by Guest, posted on Apr 18, 2008

I very angry with this problem. My device is NWZ A826, When i plug to usb port, the message always appear "Found new hardware...MTP device". How to do?

Comment by Guest, posted on Apr 13, 2008

Sony 4gb walkman NWZ-S616

Comment by mantrax, posted on Mar 18, 2008

Where can I get MTP Device Disc to installed ?

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