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Could not UNINSTALL downloaded version of driver for epson 500

I could not find my dics for the epson 500 workforce so I downloaded everything, the bundle. I did subscribed or registered my product on line. After I use it all messed up. I later found my disc. I moved & hadn't used the prnter for 2 months. Now when I try to uninstall it says that I can't but only the scanner. Nothing is working from online and I can't print anything out for my customers, which is not good for business. I do love the printer and the finished product looks good; but now I don't know what to do. On my user for my computer I have a different user name than for my product registered. Could that be the problem that it won't let me have permission to uninstall the download version. I need help.........HELPPPPPPPP!!!!

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It helps if we know the OS but I'll carry on as if you have XP.

Disconnect the printer from PC, click start/printers and faxes Right click on the workforce and select delete.

Next go into control panel/add remove programmes and uninstall all epson software.

Reboot and reinstall DO NOT connect printer until told to by the install prog.

Posted on Sep 07, 2009

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