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You must use Windows Media Player 10 to transfer and delete music - the newest version, Windows Media Player 11, will not work with the Philips HDD Series of GoGear.
You can get all necessary software by going to: www.usasupport.philips.com Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section
You can't go through the Real Player. You have to Rip the CD's using Windows Media Player 10 or 11. If you have an internet connection on your computer, only download songs that are in true mp3 format, because the newer GoGear's can't handle the DRM protection system that 95% of music services use.
Hi, try using audiograbber to convert the cd to mp3's and then load them onto your player. Audiograbber is FREEWARE and fantastic! url for download is http://www.audiograbber.com-us.net/download.html
Use Windows Media Player to transfer songs - the programs on the installation CD are not used for transferring - they are only used for repairing the occasional malfucntion
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