Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Paper stuck under the print head container

I think I have some paper stuck under the print head container. Every time the print head goes over the paper it's printing on, there's a click and a swish and I get a black smudge on the left side of the paper. How can I remove the print head container to look underneath?

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  • 6 Answers

Pls clean ur drum with tissue paper or soft cloth and then try once
even after if the same thing happens change the drum or catridge

Posted on Sep 08, 2009

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Sharp era420 not printing on left side


If its feeding paper but not printing, make sure that you are using the correct thermal paper and that there is no extra bits of paper stuck under the printing head. Otherwise it might need a replacement printing head. If its not feeding the paper at all, then make sure that the receipt is turned on.

Mar 18, 2014 | Sharp Retail Supplies

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I had walgreens refill my HP black ink container, but when i put it into the printer (HP deskjet 812c), the ink light just flashed continually and the printer won't work...and it makes these jerky sounds,...


It may be simply resolved by the following steps

1. there is document in the queue but paper is out
2. Cartridge problem (remove and insert again)
3. Communication error
4. Cover is open

BUT as per your description this seems more apt!!

This error means that some mechanical parts of your printer is in trouble. This could be some of the causes:

1. The print head is stuck somewhere or is unable to move because of some blockage in the printer's bay.
2. If you are using a Continuous Ink System, then the tubes might have blocked the print heads from moving.


To resolve, turn OFF your printer. Remove such blockage then turn the printer back ON

If its a problem with ink cartridges try these steps

Disconnect the Printer from the Computer.

Press the "Cartridge Change" button for ~ 3 Seconds.

When the Ink Cartridge Carriage travels to the Changing Position PULL THE POWER PLUG (NOT the "OFF" Switch). The Ink Cartridge Carriage should now Slide Freely on the Rail as long as it isn't pushed to the Right so that it goes under the shelf to the "Homed and Locked" Position.

Fold up a Paper Towel (About 1 Sheet) so that its final width is about the same as the width of the gutter under the Print Head on the Carriage and so that it is thick enough when folded to contact and lightly press on the Print Head.

Saturate the folded Paper Towel with ~ 70% Isopropyl Alcohol and lay it in the Gutter.

Manually slide the Carriage and Print Head Over the wet Paper Towel. A slight amount of drag should be experienced if the thickness of the paper towel folds is Correct.

Let the Print Heads rest on the Saturated Paper Towels for a few Minutes or Hours. Too long a Treatment may pull out all of the Cartridge's Ink: Check the Paper Towel Frequently to Assess if Ink is Capillarying out onto the Towel.

When the Treatment appears Successful remove the Paper Towel and Clean Up and plug the Printer power back in.

Run a Test Pattern via the Computer Connection WITHOUT first running the Head Cleaning Utility.

If the pattern isn't OK, Try Running the Head Cleaning Utility to see if it makes it Better or Worse.

If Worse, Repeat the Alcohol Paper Towel Treatment: The Paper Towel may be Gently Pulled back and forth under the Print Heads to wipe them off.

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1 Answer

Says paper stuck, have cleared paper stuck and pressed OK still says paper stuck


Hello there I would still try this. then you will be sure it clear.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

May 01, 2010 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

My paper won't load. The printer acts like it's


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.




Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 23, 2010 | OEM Systems PIXMA iP1800 Photo Printer

2 Answers

When I turn on my Epson DX8400 it says that I have a paper jam that I can't find. The print head cartridge container goes across to the left in its usual warm up sequence, then make this awful noise and...


take a look at the back of your printer there should be a panell that comes off if you can take that pannel off look in there there is most likely paper stuck back there not allowing your printer to spool

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1 Answer

A piece of paper got stuck in the printer. I pulled it out,but now the print of the words is flawed. How do I clean the printer heads?


If the paper tore, piece it together and make sure there is no paper bits left stuck in the paper feed-path.

Failing that, remove the cartridges and then remove the print head. Wash it under warm water. Dry with paper towel or toilet paper by blotting it gently. Then run a nozzle check and a nozzle clean.

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Try it on another computer. I think your computer contains virus.

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R265 chewing paper


Suggest a small piece of paper or dirt is stuck in the print path near the print heads. Use vacuum tube to **** out any dirt

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1 Answer

Paper stuck under printheads


I dont think the paper is beneath the ph. Some paper will stuck between the gear wheels. Pull papertray out and try to look from the bottom into the printer. Another way is to have a close look at the even left and right side from above when you open the scanner (like changing the carts).

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