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My ice maker is not making ice. Where do I start the trouble shoot?

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Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

Posted on Sep 07, 2009

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The likely culprit will be a damaged inlet assembly

The water inlet valve is located behind your refrigerator. Find the water supply line coming into the valve and turn it off at the source (typically under the sink). Disconnect the supply line. Remove the screws that secure the inlet valve in place.

The water inlet valve is connected by two wires. Label the wire placement on the water inlet valve before disconnecting the wires. The wires are connected to the terminals with slip on connectors

Firmly pull the connectors off of the terminals (do not pull on the wire). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If the connectors are corroded they should be replaced.

Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush
or warm running water. If you cannot clear the clog, it will be necessary to replace the valve (the filter is not removable on most inlet valves).


Test the water inlet valve for continuity using a multimeter. Set the multimeter to the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. The multimeter should display a reading of 200 to 500 ohms. Close inspection of the inlet valve and especially the coil may reveal the exact ohm resistance rating to test for. If the water inlet valve does not pass this test, it should be replaced.

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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