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Authorized Repair Centers for Akai Flat Panel TV

My 1 year old Akai 32" flat panel suddenly lost its picture. There was a strong "electronic" odor and then the screen went blank.

When I tried to turn it back on, all I get is the blue AKAI flash screen, then the screen goes blank and back to standby.

I want to get it to a repair center authorized to do warranty repairs but can't find anything about Akai's authorized service centers. Do you know how I can locate one? Thank you.

Tony Garcia

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  • 19 more comments 
  • Maxum2400 Feb 12, 2008

    I had the same problem. Went to turn it on and it went blank. I could hear sound, but had not picture.

  • Anonymous Mar 17, 2008

    I've just got off the phone with AKAI, for the fourth time today, they gave me numbers to call. Unfortunately the numbers they gave for supposed dealers who worked on their product will have nothing to do with them--no one wants to work on AKAI. My TV is 18 months old and out of warranty and when I asked their customer service I recieved flip "Pick up the yellow pages and start calling.

  • Anonymous May 05, 2008

    I also have an Akai 32" LCT3285TA model that shuts off less than an hour . This LCD model has only been with me for a year and half.

  • KaceyT May 22, 2008

    My main board is fried on my 32" LCD Flat panel tv model LCT32SHA

    after only 18 months.

    The board is obsolete and AKAI does not "look up" repair centers for people with out warranties.

    Poor product for sure. Poor service.

    Kacey 717-215-6915

  • Anonymous Jul 01, 2008

    I have a television that is about a year old that when I turn it on shows the brand name then goes black. I get sound, but no picture. Now, when I try to turn it on nothing happens. I tried calling to find out where there is a service center, but no luck.

  • bwmjj Aug 17, 2008

    I also have an AKAI tv flat panel 32 inch and the screen went blank. I get sound and it will change channels, but no picture. When I took it in to a tv repair shop they informed me that the power board was out and no parts are available - it was junk and to throw it away. It cost me $30 to find out it was a piece of junk. No one want to work on them and when they do, they cannot get parts for them.

  • ethelo Aug 31, 2008

    My AKAI flat screen will not turn on without several attempts. Sometimes it will take an hour and I have to manually turn on and off the power switch, or even unplug then plug it back in to get power. I am very frustrated!! The operating instructions are of no value, offering no solutions. Since the power indicator light is always unilluminated, does this mean the power is always on? If so, why doesn't anything happen? HELP!!! I will never purchase anything with the name AKAI again.

  • Anonymous Sep 04, 2008

    We are having the same problem. The television has sound, but no picture. I have been trying for the past several months to get it repaired, but no such luck. I have been on-line looking for a repair shop, but no one seems to work on Akai Televisions.

    We all need help because we spent our good hard money for a television that does not work, can't get repaired and we can't get our money back.

  • SSS1419 Oct 23, 2008

    My 32" Akai with DVD player has been nothing but a problem since day one. It is now one year old and I have no power. The red light is illuminated all the time but it does not turn on either by remote or manually. The first month I had the TV, the speakers blew and we over rode that issue by hooking it up to a surround sound system. I have been unable to find a service person as well and this TV was $800. I knew nothing about AKAI but the size was what we needed for our opening and it also had the DVD player. We purchased it at Sam's and they no longer carry Akai, obviously because they had problems with them. I WILL NEVER PURCHASE AN AKAI PRODUCT AGAIN THOUGH.

  • dj71282002 Oct 29, 2008

    Ours is less than a year old and we have the same problem no picture no sound just a little red indicator light. In the entire city of St. Louis we can not find a repairman. Radio Shack will not take it back and send it off for repair. We seem to be stuck with it 700 dollar piece of Bull ****

  • not_an_xpert Nov 22, 2008

    Our AKAI 32" LCD flat screen has lost its picture. The sound works great, but there is no picture to go along with it. We've only had it a year, if that. What phone number do I need to call to get this process going?

  • SledHeadEd Dec 05, 2008

    Same thing bought mine xmas of 2006 for 1000.00 with service policy from radio shack b4 it was xmas 07 -- the tv took a dive and left me hanging no picture just sound -- fought with radio shack and lost -- went back to an ole tube job and screw flat panels till they are 200 bux beside can get a 36" toshiba HD ready for 100-200 bux -- they will be giving them away soon -- with all the rush to flat panels... :) only drawback is weight/space but cant get better reliablity -- my previous TV a Hitachi 55" rear projection -- now out in my shop lasted over 20Yrs and still works on occasion now thats Quality ---

  • Anonymous Jan 05, 2009

    My 1 year old Akai 32" flat panel suddenly lost its picture. The DVD also does not work. The DVD just pops out of the TV after a few seconds.

    When I tried to turn it back on, all I get is the blue AKAI flash screen, then the screen goes blank and back to blue screen.

    I want to get it to a repair center authorized to do warranty repairs but can't find anything about Akai's authorized service centers in Chicago. Do you know how I can locate one? Thank you.

  • frankiejoey Jan 17, 2009

    my tv keeps going on and off then to standby and i cant get a picture, the tv is only a year old and i cant understand why this goes blank , if i hold the source button, it stays on but if i take my finer off it goes off again????????????????????????

  • recservices3 Jan 24, 2009

    My AKAI 32" LCD HD TV just wont turn on. The little lite at the bottom which is red when off and green when on just flashes red every second or so. Worked fine then was hard to turn on one day and the next day would not turn on. I can not find an AKAI service center listed anywhere. I don't find any authorized service.

  • spottedwolf7 Feb 02, 2009

    Oh my gosh! Well I to bought a 42 inches AKAI at sams club and after just over a yr the picute went. Like th eother guy looked like scammed porn. I have tryed call the AKAI number leaving message after message.A nd no reply. I paid over 1000. for this pc of junk. And now what can i do with it? Customer service with AKAI well there isnt any. Annette in Illinois

  • damelo Apr 04, 2009

    I have the same problem. My 32 inch Akai shut off and the red standby light is on but I never was able to get the TV to turn on. It is 1.5 years old. I am glad I found this blog, I have mine in a repair shop and will tell them to forget about it, I will pay the $25 dollar diagnosis and recycle it.

  • Anonymous Apr 23, 2009

    i have had my 42" for 1.5 years, after 6 months it broke down, got is repaired thru thier authorized service center ( took 4 months ) to find one in my area, now it has a bue line (under warranty) .. Akai said they would have to replace the TV this was in none of their support numbers work.

  • mickcon2 Apr 23, 2009

    My AKAI 20" LCD TV was purchased two years ago and today the picture just went black. I can get the sound but no picture. I wish I had read this website before I brought this piece of ****. I have called the AKAI technical service line and left messages and I emailed them about the problem and I have not heard back from them.

  • Jackilu May 04, 2009

    Akai 27 inch-LCT 2721AD-Won't turn on. The TV was purchased at Costco and is 16 months old! I have contact the customer service department via email (as they instruct) and it has been a week and still no reply.

  • Anonymous May 06, 2009

    Stupid thing won't even turn on. No repair center in sight. It's not as if this is an inexpensive television either.



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My 42 inch Akai is about 6 months old,, and is showing green where black should be..
BUt there is help for you all.. Call Verizon, sign up for their "Expert Care" program. it's $10.00 a month, and active after the third month.
with a $75.00 deductable. THey will fix or Replace (give you choice of three alternate models/brands).
Free services under this plan are adjustments, and One FREE remote per year!.
i recomend you sign up for this program, and after 90 days. call for service. They more than likely will replace your TV's.
This is what they did with mine..
it doesn't matter how old your TV is, the plan is applicable to all TV's in your household. So one plan, one monthly payment of $10.00, covers all the TV's you own!!

Posted on May 25, 2010

  • darkkewlz May 25, 2010


    Verizon's Expert Care is active after 30 Days.. so after your first month you can place a claim!!.

    there is also a plan for computers, Covers up to $2500,00 per year!! including accidental drops, spills, and any breakdown!!!

    I just signed up for the Laptop coverage, This is the only thing i like about Verizon!!


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Got the same problem with my akai no picture just sound

Posted on Apr 06, 2010

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My Akai LCT 2701 manufactured in June 2006 has same problem. Red light on but just shuts itself off when you turn it on! Is that it for this TV? Akai never was a good product even 40 years ago and it still is'nt!

Posted on Dec 30, 2009

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Want come on

Posted on Jan 31, 2010

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I am tecnition akai tvct-20nm sevice manu open the password

Posted on Jan 26, 2010

My Akai plasma TV broke a few weeks ago. The HDMI port went out on it. I called the warranty comapny to repair it.. they called me back 2 days later to say that they no longer make the TV or the parts for it and that they'd send me my money back for the TV. I will never buy akai again, nor will I buy a TV without a warranty

Posted on Aug 29, 2008

Call the Consumer Affairs or file a complaint with them. When this many people having the same or similar complaints about a product, it becomes evident that it is a defective product. If we get enough people to post their complaints w/ CA, we probably could seek an attorney for a class action suit. So tell all you know who has problem with Akai tv's. Mine won't come on and it was purchased in 12/06. I started having problems with it after about a year and out of warranty. I have tried calling the service repair in my
state but never spoke with anyone on the phone.

Posted on Jul 24, 2008

I have one that is less than a year old. I might have had it six months and I still get a picture but it looks like scrambled porn. It is really terrible and since I can't find any info online I started tapping it like an old TV which works okay, but I am not okay with having to hit a TV that cost me $700 to get it to work. I think we got ripped off.

Posted on Apr 20, 2008

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