Question about RIM BlackBerry 7520 Handheld

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PUK Code Hello. I just took the 507 error message off of my 7520 Blackberry. Now I have to enter a PUK code and not sure what it is. Can someone please help me?

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Hi,a PUK code is for your simcard and not your phone,

Another sim will work ok in the phone,

Your simcard has been blocked due to entering the wrong pin code 3 times,you need to contact your simcard/network provider who will be able to supply you with the PUK code to ublock your simcard,there should be no charge

- Some network providers have an online automatic service for retrieving the PUK if you check on their website,

You enter your mobile number and the PUK code is generated

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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1 Answer

Hi need to unblock my puk code -have a blackberry


You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.
1. Contact Customer Care to request your PUK code.
2. Enter the PUK.
3. Select OK.
4. Enter a PIN of your choice.
5. Select OK.
5. When the 'Confirm New PIN' message displays, re-enter the PIN code.
6. Select OK.
The Customer Care Number +1(800)243-0051 (Toll Free)

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If you enter the PIN of your sim card several times wrong, you will have to enter the PUK code.
This is only provided by your network service.

Please call them.

For more info visit:
http://www.att.com/esupport/article.jsp?sid=kb33662&cv=820#fbid=kxORzo-lhPm


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Hello there,

The puk code is not meant for the phone. is it when you inserted the sim into the phone you got the message or a wrong pin code was entered more that 3 times on the phone. hereby prompting you to enter the puk code?

The solution is for you to contact the help center of the sim card service provider and they will help you with the puk code to enter into the phone.

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Well it should not matter if you entered it 10 times or not, all that does is erase the data on the phone and do a master reset. The phone is still operable after you enter the password wrong ten times. The 507 code means your OS, or operating system has crashed. To solve the problem, you must reinstall by going to the blackberry website, and downloading the proper software along with the blackberry desktop manager. This should solve the issue, unless the phone is fried.

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