No picture; no counter, transport runs

Possibly dirty video heads. I would suggest that you run a head-cleaning tape through the VCR deck to shift surface dirt off the heads. If that doesn't work, or it sort of works, but not satisfactorily, unplug unit, carefully remove top cover, and with the VCR deck in view, gently clean the heads with a soft cloth or special cleaning stick (these look like flat q-tips but are intended for VCRs - available from electronics/hobby stores) and some alcohol (methylated spirit will work if that's all you got - but isopropyl alcohol is recommended - available from the same places as the sticks) clean the guides (gently so as not to disturb their alignment) clean the pinch roller/capstan shaft - CTL (on the right-hand side of the drum) and FE (left side) heads as well. The whole tape path should be carefully cleaned. Refit top cover (carefully), plug unit back into power, wait until it completes its startup/loading procedure, then put a tape in. You should now have a playback picture with the sound. You only need to do this as required if head-cleaning cassettes don't work properly.

If none of the above cures your problem, then the heads are abraded/worn - let's hope that isn't the case here. This model does not use a built-in head cleaner.

The playback head is probably dirty and cannot show the picture - the screen is blue. Run a blank tape in the tape drive and execute a record all the way through the tape. Then play back a pre-recorded tape to verify it plays back ok.

When you get a blue screen, it is usually an indication of dirty heads. You should try and run a head cleaning tape for about 5 to 10 seconds. Then, try your tape again. If it shows signs of improvement, but still is not all better, run the head cleaner for another 5 to 10 seconds. Repeat as necessary (only running head cleaning tape for 5 to 10 second intervals). The cleaner tapes that we use in our shop are Sony brand....they last a really long time and seem to work the best.

Hope this has helped you.
www.austintelstarservices.com

If your Sony DCR-HC14E shows fine picture in playback of old tapes and does not give live view in camera mode to record then its CDD Imager problem that Sony will repair free of cost.
Click Sony CCD Imager Support for details.

Best Solution posted on Apr 12, 2008 Asker's Rating
MikeNJ1964
Rank: Guru Sony Expert
Rating: 89%, 674 votes
You have a completely different problem. The screen voltage for the blue picture tube is slightly too high on your set. This will put fine lines in the background of the picture, called retrace lines. This is very common and easy to correct. Remove the front speaker cover and the access panel behind it. Look inside and you will see a black box with six controls, each control having a little white glue on it. This is the Focus/Screen block. Three controls are labeled Focus and three are labeled Screen. The screen control in the center is for green but I am not sure if the screen control on the left or right is for blue for your model. With the TV on, set it to VIDEO 1 but do not connect anything to the VIDEO 1 jacks. This will produce a pure dark picture, showing any faint lines in the background. Choose one of the screen controls and increase (turn clockwise) it slightly. If the blue lines do not get brighter it means you are turning the red screen control, so put it back where it was and choose the other screen control. When you find the blue screen control, decrease (turn counter-clockwise) it until just when the blue lines are gone. If you want you can check that the red and green screen controls are set to just below the point where their faint lines are visible. When done, replace the panels and your picture will be back to perfect.
Did you think this was helpful? Yes No
new MessageRate('spn1737581','spn1737581cnt','spn1737581stats','spnRateWord1737581','div1737581_yes','div1737581_no','imgStar1737581','ancChangeRating1737581','divChange1737581',1737581,0,0,0,false); Solution #2 posted on Jul 04, 2008 Asker's Rating
gator149
Rank: Apprentice Sony Expert
Rating: 0%, 0 votes
MikeNJ1964 was exactly right! I have a Sony KP-65WV600 that had horizontal green lines that showed when the picture was darker. I had to remove 3 screws on the right and left side of the tv holding in the speakers...carefully pop out the middle panel from the clips holding it in....remove 4 screws from the cardboard in the middle and remove the cardboard. I then saw the six screws. The adjustment screws were the three below. I turned the middle screw until the lines dissapeared. I tried the left screw and blue lines appeared which I then adjusted away.
THANKS a bunch. SAVED me money!!!

2 ways to check the meter.

press the user tools button on the op panel. on the screen press counter. you can either view the counter on the screen, or press print counter, and it will give you a hard copy.

the 2nd way is to look behind the front cover, probably behind a piece of tape, on the right side, about half way down.

ok. what you need to do it hit the side where the tape goes in...start out slow and then gradually hit harder and harder...not too hard though...because it sounds like a hardware jam...you need to unjam it by shaking it up a bit.

In playback mode the lCD displays the battery time, hi8 symbol and the tape counter. all the functions work the tape will play, rewind, fast forward. The screen stays blank on playback and the tape counter stays at 0:00:00 eventhough I can see the tape turning. I also hooke the camera to my tv and I got no picture.

Clean the heads with a Panasonic MiniDV cleaning tape. I've seen many cameras come through our shop with this problem - a quick cleaning made a world of difference.

Only thing I can think is the tape may be blank. :) GOOD LUCK