Question about General Electric Microwave Oven

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I have a GE over-the-range microwave model jvm1430wd002. Nothing works, not even the light nor clock. Fuse not the problem. ????? >ed

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  • GE Master
  • 9,047 Answers

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

So don't let that fool you.

The TCOs you need to be concerned usually with have thick black or white wires only.

If the cavity thermostat needs to be checked or replaced you'll need to pull the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead several seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

I have a GE over-the-range - dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

NOTE: The FixYa system is not currently notifying me when folks reply to my posts, so please contact me directly if you need more FREE help & do-it-yourself advice.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Sep 12, 2009

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There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

c867f2f.jpg

Also at our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

I would also suspect the thermostat associated with your magnetron.

Feel free to contact me directly (and please remind me of your full model number) for more information & help or see our Web site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. "Ed" Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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