Question about Canon Office Equipment & Supplies
It sounds like a software incompatability problem from the information you have given me.
Check your settings and if there are any differences - particularly operating systems that could throw up unexpected errors like this.
Software updates are available HERE , and you can navigate to specific drivers for your system.
Unless it has suddenly stopped working without changing any settings, I suggest this is the best course of action.
If it has stopped for seemingly no reason, try an older disc, as it could be the disc mechanism or dust on lens problem.
I will try and asist further if you get nowhere,
Posted on Sep 07, 2009
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Posted on Jan 02, 2017
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