Question about HP Photosmart Premium C309A All-In-One Printer

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8.5x12 paper goes in but comes out and says load paper into paper tray. other sizes loads and prints good,

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Posted on Jan 02, 2017

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SOURCE: WHEN PRINTING - THE PRINTER SAYS TRAY 1 LOAD PLAIN

You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.

Posted on Feb 11, 2010

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Hp laserjet p2055dn tray1 manual feed problem


Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

Aug 01, 2012 | HP LaserJet P3005n Printer

2 Answers

Manual feed tray bypass


Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

Jul 25, 2012 | HP LaserJet 4250n Printer

1 Answer

HP Lazer 4300dtn keeps trying to print from tray 1. How can I set the default to tray 2?


Selecting which tray is used for printing

You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper

type and size with what has been loaded in the trays. Using an "autoselect" process, it searches

all available trays for the paper that satisfies the request, starting with the bottom tray and ending

with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/

size.

Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray

is requested, the job prints from the requested tray.

 If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the

Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing

tray 1 operation" on page 47 for more information.

 If the search fails, a message appears on the printer control panel display requesting that

you load the correct paper type/size. You can load that paper type/size, or you can override

the request by selecting a different type/size at the printer control panel.

 If a tray runs out of paper during a print job, the printer automatically switches to any tray that

contains the same paper type/size.

The autoselect process changes somewhat if you customize tray 1 operation (as explained in

"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !

Jan 08, 2011 | Computers & Internet

1 Answer

IMy wife pulled the paper tray completely out of


Loading your paper
Paper loading tips:
● Load paper with the side to be printed facing down.
● You can print photos and documents on a wide variety of paper sizes, from
8 x 13 cm (3 x 5 inch) up to 22 x 61 cm (8.5 x 24 inch). The 10 x 15 cm
(4 x 6 inch) photo paper is available with and without tabs.
● Before loading paper, pull the Main paper tray out (use the Main tray release or
the tray grips) and slide out the paper-width and paper-length guides to make
room for the paper. After loading paper, adjust the guides to fit close to the edges
of the paper without bending the paper. When finished loading paper, push the
Main tray back in all the way.
● Load only one type and size of paper at a time in the same tray.
● After loading paper, extend the Output tray extension to catch your printed pages.
Use the directions in the following table to load the most commonly used paper sizes
into the printer.
Paper type How to load Tray to load
Any supported
photo or plain
paper media
1. Extend the Main tray by
pulling it out with the Main
tray release or the tray
grips.
Load the Main tray
Chapter 2
(continued)
12 HP Photosmart 8200 series
Paper type How to load Tray to load
2. Slide the paper-width and
paper-length guides to
their outermost positions.
3. Load paper with the side
to be printed facing down.
Check that the stack of
paper is no higher than
the top of the paperlength
guide.
4. Adjust the paper-width
and paper-length guides
inward until they stop at
the edges of the paper.
5. Push in the Main tray all
the way in.
6. Make sure the light on the
Photo tray button is
turned off to enable
printing from the Main tray.
Load paper and adjust guides inward
1 Paper-width guide
2 Paper-length guide
Push in the Main tray
1 Push the Main tray all the way in

Aug 03, 2010 | HP Photosmart 8250 InkJet Printer

1 Answer

Copier jamming/copy printing sideways


If it jams every copy then it sounds like the paper tray size is not programmed properly. This is also why the print is the wrong direction on the page. So the copier thinks it has 8.5X11 loaded like this > -- and instead it is loaded like this > |
I hope that makes sense. So this not only causes the print to be the wrong direction but since the paper dimension are different that what the machine expects then it throws the sensor timing off and results in a paper jam. So just open your paper trays and check the paper size dials in the trays to make sure they match the paper size AND direction of the paper loaded into that tray.
Good Luck and Thank You for using Fixya.

May 13, 2010 | Canon imageRUNNER 2200

1 Answer

When you try to print from a networked computer the display goes from saying ready to print to load Tray 1 A4. The tray is full of paper


When you loaded the paper in the tray, did you tell it that the paper was A4 - it may be that on the printer or in the queue definition on the computer that the paper size for that tray is set to something else (eg letter) and the print you are sending is A4 so it is looking for paper but only thinks it has other sizes available.

Nov 13, 2009 | Dell 5110cn Laser Printer

2 Answers

Printer will not kick out document automatically, attention lite keeps flashing. tray 2 selected but always defaults back to tray 1


Sounds like you have a mismatch in the paper you are trying to print on and the paper that is loaded in the printer. HP printers look to feed paper from tray 1 anytime the computer settings don't match the paper loaded in tray 2. Tray 1 is the multi purpose tray and prety much any size paper can be loaded in tray 1. Double check your document settings and double check the paper size loaded in the paper tray 2 and make sure they match. Also try printing a different document to see if the error persists. If it does this on everything you try to print you should also double check teh rear guide in the paper tray. There is a rear guide in paper tray 2. If it slides back too far it will make the printer think that paper longer than 8 1/2 x 11 is loaded. Push the paper all the way forward in the tray and push the rear guide until it is snug with the tail end of the paper stack.

Nov 01, 2009 | HP LaserJet 4700 Printer

1 Answer

I have a T620 that won't print from the trays because it continues to show ''Load MP tray'' on the display. When I drop down the tray and load the multi-purpose feeder, it will print what's in the queue....


Turns out that the paper tray was damaged - the tray was unable to determine the correct paper size, despite fooling with the green paper stop. I had to compare it with a known-good tray to see the problem.

Apr 28, 2009 | Lexmark Optra T620 Laser Printer

1 Answer

Tray output


You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

Jan 26, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

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