Question about HP Photosmart Premium C309A All-In-One Printer
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Posted on Jan 02, 2017
You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.
Posted on Feb 11, 2010
Tips for a great answer:
Aug 01, 2012 | HP LaserJet P3005n Printer
Jul 25, 2012 | HP LaserJet 4250n Printer
Selecting which tray is used for printing
You can select how the printer pulls paper from the trays.
Understanding tray order
When the printer receives a print job, it selects the tray by trying to match the requested paper
type and size with what has been loaded in the trays. Using an "autoselect" process, it searches
all available trays for the paper that satisfies the request, starting with the bottom tray and ending
with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/
Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray
is requested, the job prints from the requested tray.
If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the
Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing
tray 1 operation" on page 47 for more information.
If the search fails, a message appears on the printer control panel display requesting that
you load the correct paper type/size. You can load that paper type/size, or you can override
the request by selecting a different type/size at the printer control panel.
If a tray runs out of paper during a print job, the printer automatically switches to any tray that
contains the same paper type/size.
The autoselect process changes somewhat if you customize tray 1 operation (as explained in
"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !
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