Question about SanDisk Sansa View 8GB MP3 Player - Black

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Sansa view is no longer recognized when plugged into USB port

Sansa View is no longer recognized when i plug it into the USB port. Other devises are recognized including a hard drive. I also have a SANSA View that no longer works. What happened to the drivers that they are no longer recognized??

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Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Posted on Dec 31, 2009

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SOLUTION 1 - Try other USB ports, cable or computers

- Try other USB ports on your computer. A USB port behind a PC usually has the most power output.
- Try a different cable if there's one available, to rule out a cable malfunction.
- Try another computer.

SOLUTION 2 -
Refresh the drivers

STEP 1 - Connect the Sansa player to the PC

NOTE: It is recommended that theUSB ports in the back of the computer be used to ensure that there isenough power from the USB port for the player to be detected properly

Click Device Manager on the left pane.

NOTE: The Sansa player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode.)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.

STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

If all of above not work download : MTP http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Please Rate !


Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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1 Answer

Can't connect my MP player


First check the settings in the player for MSC or MTP this is how it will connect to your computer. Set it to MSC if you can and hook back up to the computer.

---> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <----
copy this address into a new window or tab and read what they are about. Next you need to check in your device manager for a problem with the player, read this tip it is for a Sansa player but it tells you how to check your computer for a problem.

---> http://www.fixya.com/support/r3860127-sansa_view_not_recognized_computer <---

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Hi,
Please follow link:

http://www.hat.net/geeky/node/221

or,

http://support.microsoft.com/kb/871233

Thnx
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try going to "my computer" on your desktop and it should show an unkown device thats plugged into one of your drives

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Usb not recognizedon sansa e280


Your problem is not uncommon with many mp3 players, i am assuming your using Vista?
here is a link to Sansa that helps with this problem.
But before that I would try plugging your USB cord into a port on the back of the computer and preferably a usb 2.0 port.
If this doesn't get you connected right try this page for a solution.
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=yjPRdhzj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0yMzAsMjMwJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1


Good Luck and if you need more help let me know

Jun 01, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My 8 gb sansa


Does the charging sign show up? It could be a bad cable. Also make sure you have the right software You can get it here at: http://www.sandisk.com/sansa
Go to Support\product support\sansa view\ thenlook in the right column

Try it with different usb ports as well.
Go to Device Manager and look for "?'s" or "!'s"

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1 Answer

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Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

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2 Answers

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