Question about Samsung HT-X40 System

4 Answers

Loss of Picture

I have my Samsung HT-X40 connected to a Samsung 32" LCD TV via an HDMI cable. While using the HT-X40 to play DVDs, the screen will periodically go completely black. The sound remains present, but I loose the entire picture. If I turn the TV off and then on again, the picture will come back. I have replaced the HDMI cable, the problem is less frequent, but it still happens.

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  • Anonymous Dec 10, 2007

    I'm having the exact same problem.

  • dancoleman Dec 12, 2007

    I have a 50" Hitachi HDTV and a Samsung DVD/VCR that upconverts its output to 1080i and is connected to the TV via HDMI cable. The problem is that for the first 15 minutes or so of playing any DVD or videotape the picture on the TV vanishes but the sound continues. After turning the TV off and then back on the picture is restored. This nuisance continues for the first 15 minutes or so, but after turning the TV off and then on again 5 or 6 times the problem miraculously dissappears and I am able to watch the rest of the film with no problems whatever. Any ideas or solutions would be appreciated.

  • Anonymous Dec 22, 2007

    for some reason this occurs when in 1080i mode

    when I switch to 420p or 720p this solves the problem

    also when you go to samsung.com search for ht-x40 there is a downloadable program to reprogram the dvd player

  • Anonymous May 03, 2008

    I'm having the same problem. Suddenly the screen goes blank for some seconds, or untill I turn the device off and on, or even until I switch the input source, then get back to the HT HDMI. Man, it's driving me crazy. Happens when in 720P or 1080i. No problems with 480P. I replaced the cable, updated the firmware, which I think was a "downgrade", since the one displayed by my device was 1.06 or something like that and the one on the website is version 0.98. Anyway, the problem happens with both versions. I also sent the device to be checked by Samsung local support office with no luck. They gave me the device back 2 weeks later saying it was fixed, but in the first minutes testing a DVD the same problem appears again and it happens at least once per film I play. I read about HDCP problems causing this issue, and lots of people reporting the same problem with this Samsung specific model around the world. Heard about the PS3 having the same problem in its beginning and Sony provided a firmware update which could effectively fix it. I own a Philips DVD player with the same upscaling capability which never presented this problem with the same Samsung LCD TV I'm using now, except it is just a player and not a home theater system.

    I'm thinking about connecting both devices to use the image of the Philips player and the audio of the Samsung unit, although it is a lame workaround, which may not work perfectly.

    Is there anything else I can try to solve this problem? Or should I just discard this upscaling function for now?

  • Anonymous Jun 12, 2008

    I have Samsung HT-X30 System and same problem too.

  • Anonymous Mar 23, 2014

    Connected soundbar to tv via the AUX cables. Can hear sound with tv off and when I turn the tv on I get a few seconds of sound coming from the soundbar and then it returns to regular tv sound. I am not sure what I am doing wrong as I tried turning the settings to external speaker but got no sound at all

  • Anonymous Mar 29, 2014

    cut sound from tv.tv sound comes back when unit turned off

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4 Answers

I'm facing the same problem, but I'm working with Samsung about it. I won't settle for a product that doesn't work. Mine goes blank in 1080i and 720p. Samsung tried to repair it once, and it still goes blank. I'm working on getting a new model from Samsung or will send it back for repair over and over until I get something that works. Make Samsung take care of their faulty product.

Posted on Jul 12, 2008

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You can use this firmware too:
http://www.samsung.com/us/support/download/supportDown.do?group=mp3audiovideo&type=hometheater&subtype=hometheatersystems&model_nm=HT-X40T&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=03030100&disp_nm=HT-X40T

Posted on Jan 17, 2008

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I bought a X40 system too from Samsung and face the blank screen with voice issue. However, my mode was 720p right from the start.

The solution from "runtowin" says that we need to download the HT-X40/XAA Firmware. When I was on the Samsung site I noticed that there were many such updates for XAA, XAC, etc.

My box says that my system is a Samsung HT-X40 hometheater. In this case which update do I use?

Posted on Jan 13, 2008

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Switch from 1080i to either 420p or 720p (720p is actually better)
there is also a downloadable program from samsung.com
search for ht-x40 downloads
8. home theater HT-X40T/XAA Firmware
this will upgrade the dvd player

Posted on Dec 22, 2007

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