Question about HP DesignJet 1050c plus InkJet Printer
0b000d 00000002 Can anyone offer any advice on this system error code
The error stands for : 24V source test failure.
And i'm sorry to say but the service manual then tells you to try the following:
- Replace the scan-axis motor assembly.
- Replace the paper-axis motor assembly.
- Replace the service station assembly.
- Replace the main pca.
- Replace the ISS pca.
- Replace the power supply unit.
- Replace the electronics module.
(only replace one component at a time)
Yeah then you have to guess which part to start with.
Maybe anybody else on this forum knows more about the error and has a better idee about the part you should start with.
Just take a good look at the machine, and check which sections of the start up works before the error is prompted.
e.g. If the carriage moves then you could say that the scan-axis motor is probably ok.
Posted on Sep 07, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 13, 2015 | HP DesignJet 5500PS InkJet Printer
Dec 14, 2013 | HP DesignJet Office Equipment & Supplies
Oct 11, 2013 | HP DesignJet 1050c plus InkJet Printer
The Trailing Cable has been incorrectly connected OR the fuse in the Electronics Module has been burned.
Corrective Action: Turn the Printer OFF and disconnect the trailing cable. Check that the ends of the Trailing Cable are flat and are not damaged or bent. Reconnect the Trailing Cable correctly, making sure it is pushed in firmly. Do the resistance test. Power ON the Printer and check if the Error Code disappears. If the Error Code continues, replace the Main Logic Board
Note: The logic board is a direct replacement for the Designjet 1050C Plus and 1055CM Plus. If the plotter you are repairing is the Designjet 1050C (not Plus) you will also need to replace the memory and the firmware.
If you are repairing a Designjet 1055CM (not Plus) you will have to replace the Hard Disk Drive also. The firmware is identical for the 1050C Plus and 1055CM Plus
Note: The aerosol fan is not used in the Designjet 1050C Plus or 1055CM Plus. Coil the cable out of the way or completely remove the fan.
WARNING TAKE CARE WHEN CONNECTING THE TRAILING CABLE TO THE ELECTRONICS MODULE OR CARRIAGE. INCORRECT INSTALLATION WILL BURN THE FUSE IN THE ELECTRONICS MODULE, CAUSING THE COMPLETE FAILURE AND REPLACEMENT OF THE LOGIC BOARD. 100 OHMS OR HIGHER MUST BE SEEN AT THE TEST POINTS. CONSULT THE SERVICE MANUAL FOR CORRECT PROCEDURE.
Continuable and Non-Continuable Error Codes
Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires service in order to resolve the problem.
System error codes are hexa-decimal based numbers generally caused by internal system errors. Only try one recommended action at a time and check if the error code has disappeared.
thanks and regards
kindly rate this solution
Feb 12, 2011 | HP DesignJet 1050c InkJet Printer
Apr 14, 2010 | HP DesignJet 1050c InkJet Printer
Feb 10, 2010 | HP DesignJet 1050c InkJet Printer
May 28, 2009 | HP DesignJet 1050c plus InkJet Printer
Apr 22, 2008 | HP DesignJet 1050c InkJet Printer
555 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: