Question about Office Equipment & Supplies
This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 188.8.131.52 and version 184.108.40.206, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
Posted on Nov 18, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
You have to end a .inf file from Microsoft to get it to work. Open up c:\windows\inf\oem16.inf in your favorite text editor. Search for "hpc20155.xml" and you will find this section:
;hp LaserJet 2015 files
Change hpc20155.xml,,,0x0000002 to hpc2015.xml,,,0x00000020 (take out the last 5 in hpc20155.xml). Save it and go back to add a new printer in windows. This should fix the problem.
There is one thing to add, however: the name of the oem inf file might be slightly different on different computers. Easiest way to find it is to go to Start –> Search –> Files and Folders; Set your search location to C:\Windows\Inf, and enter “hpc20155.xml” in the field labeled "”A word or phrase in the file”. If you get multiple results, you’ll have to check them one by one; just follow the rest of the bjones’ walkthrough from that point on.
Posted on Jul 01, 2009
Click Here for the best solution to this problem, hp is aware of this and they in turn produced a fix for it... Hope this helps and if so please mark FixYa!!
Posted on Nov 07, 2010
Tips for a great answer:
Apr 18, 2011 | HP LaserJet P2015 Printer
Oct 18, 2010 | HP LaserJet P2015 Printer
Oct 05, 2010 | Office Equipment & Supplies
Aug 03, 2010 | Office Equipment & Supplies
Mar 24, 2010 | HP LaserJet P2015dn Printer
Mar 17, 2010 | HP LaserJet P2015 Printer
Dec 31, 2009 | Microsoft Office Access 2003 (077-02871)...
Jul 01, 2009 | Office Equipment & Supplies
Jun 10, 2009 | Microsoft Office Professional 2007 Full...
Nov 16, 2008 | Office Equipment & Supplies
5,905 people viewed this question
Usually answered in minutes!