Question about HP Photosmart D5160 InkJet Printer

1 Answer

Attention light blinks after jam

Paper jammed and I pulled the paper out from the front and not from the back, as recommended.

Attention light blinks, while a dash follows a rectangular pattern on the display.

The Power button stays on and the print button stays off.

If I press the power button, the printer turns off, then turns back on.

Could not find this problem on HP, but went thru the reset procedure, anyway, which didn't help.

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  • rvanderbrink Sep 07, 2009

    Thanks for your quick response, but unfortunately, your suggested solution is not related to my problem.

    There were no error messages displayed. I had not pulled out the paper from the back, but from the front.

    Update -
    I made one final futile attempt to fix the printer. I pulled the back cover off, turned the printer up on it's side so I could get a better look, inside, with a light, fiddled with a couple of cogs, while looking for loose or broken parts, all while the printer was turned on and off.

    When I laid the printer back down, I noticed that the 2 ink icons were, now, in the display and the print button was lit. I replaced the back cover, held the OK button and pressed the right arrow 4 times and a test page printed. I am now in the process of trying to get something, besides a test page to print.

  • rvanderbrink Sep 07, 2009

    Thanks for the quick response but, unfortunately, the solution that you have chosen is not the solution for my problem.

    As I had stated in my post, I pulled the jammed paper out from the front, not the rear. There were no error messages on the display, after the jam was corrected. There were no ink icons on the display, only a dash that described a rectangle, as it moved around the display.
    Update- I removed the back, turned the printer on it's side, so that I could get a better look inside, fiddled with the cogs, while looking for loose or broken parts, while I was turning the printer off and on, using the power button. When I, finally, gave up and put the back on, I noticed that the dash was no longer moving around on the display, the 2 ink icons were displayed, the attention light was off and the printer button was on. I held the OK button in and pressed the right arrow 4 times and a test page printed. After restarting the computer, I was able to print from the computer. I don't have a clue as to what I could have done to get it working again.

  • rvanderbrink Sep 07, 2009

    Sorry for the double post. Just figured out what the see more and see less buttons were for.

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Hi,
most of the HP printers will detect the paper jam and will provide you with help window automatically to rectify the problem. If paper gets jammed, just remove it from backside and then turn off the printer and power it on. cancel any pending printing documents. Everything have to become normal. If it not, try restarting your system too.
I hope its helpful to you

Posted on Sep 07, 2009

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How do I clear paper jams?
Description:
If a paper jam occurs, the Paper LED will flash as shown below.
c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
chapter066.gif
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c_hl20_02933.gif
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c_hl20_0304.gif
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c_hl20_0315.gif
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c_hl20_03221.gif Caution
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c_hl20_019.gif
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c_hl20_041.gif
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c_hl20_0429.gif
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chapter0616.gif
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c_hl20_020101.gif
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c_hl20_025121.gif Caution
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drum_2000.gif
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c_hl20_02711.gif
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