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My camera screen is black can't see pictures at all

I have a hp photosmart r837 I haven't done anything to it , the battery life seems to be fine, however every time I attempt to take a picture it comes out black I can't see it at all

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After you take a picture try pushing the view button.

Posted on Sep 07, 2009

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My r837 camera seems to turn on and take pictures, but the screen won't come on.

The manual on page 42 says:
The Image Display is not working.
The Image Display may have timed out. Press any camera button to wake up the camera.
Reset the camera (see Resetting the camera on page 41).
Replace or recharge the battery.

manual online

Nov 24, 2013 | HP Cameras

1 Answer

Pictures are almost black even with flash

I'm sure the problem is NOT the battery, try to put the camera in automatic mode or in easy mode. If that doesn't help look if the lens are clean and spotless.

I hope it helps.

Jul 27, 2010 | HP Photosmart R707 Digital Camera

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remove back cover, and re-secure your ribbon cable

Sep 14, 2009 | HP Photosmart M447 Digital Camera

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I put new batteries in and it still won't turn on

Try resetting the battery, following these directions. They are for an R837. If these don't work for you, try going to the HP website and doing a search for your particular model and checking the FAQ section.〈=en

Apr 18, 2009 | HP Photosmart E217 Digital Camera

1 Answer


Battery problems seem to plague HP cameras! Mine did the same thing, and resetting the battery (not just replacing) seems to have done the trick. See if these directions apply to your particular model. If not, go to the HP website and check the FAQ's for your model. That is how I was able to solve my HP Photosmart battery problem.

Feb 25, 2009 | HP Photosmart E217 Digital Camera

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E217 digital camera shuts off itself during use

Had this same problem with my JP R837. This seems to have helped Try following these instructions. If the link doesn't work, go to the HP website and do a search there for FAQ's on your particular camera type.〈=en

Jan 02, 2009 | HP Photosmart E217 Digital Camera

2 Answers

My camera hp photosmart e217 turns on with well charged batteries

Just wondering, but are the batteries that you are using new? Because, if they are not or they are rechargeable batteries they dont long for very long AT ALL on this paticular camera, ( personal experience with this camera)

Dec 13, 2008 | HP Photosmart E217 Digital Camera

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LCD viewer screen blacked out

Really? Your lcd screen might be damaged! take it to someone who can tell if a pixel is damaged or not.

Nov 12, 2008 | HP Photosmart R725 Digital Camera

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Hp photosmart 945 does not turn on all the way

I think the camera is not reading the battery life correctly....not sure. It indicated I still had well over half the life left. I changed the batteries and all seems to be okay at this time.

Apr 10, 2008 | HP Photosmart 945 Digital Camera

1 Answer

I can view pictures that were taken on my camera but when I go to take pictures the screen is black

Does the screen deliver anything such as menu. Or can you see ghost images if looked at from the side? If you see nothing then this is a connector issue of a circuit board failure. If you see ghost images then it a back light failure. Either way this is a return to HP situation. If under warranty via the seller if not under warranty contact HP customer support. If they are quoting money- you may find it more economic to write it off and get a new camera.

Jul 27, 2007 | HP Photosmart 635 Digital Camera

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