Question about Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Had paper jam. Now PIXMA IP5000 shows service error 6A00 and light alternates between green and orange 12 times. Have tried unplugging, turning off,etc.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Print head might be stuck. Try opening the lid and sliding the cartridge tray over to the left. Check to make sure there is no piece of paper left jamming it. While you are at it, clean the base pad by dabbing with a piece of paper towel to remove excess ink. You may also want to remove the Print head itself and then reattach. Make sure there is no gunk buildup. Hope this helps.

Posted on Sep 07, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error 6A00 when attemnpting to print from Canon IP3000 printer.


Hi,


According to the service manual of the printer, the Error 6A00 is one of the Service Call Errors (by LED blinking in orange and green alternately 12 times.) The name of error is “AP position error [6A00]”. The sheet unit (QM2-1220) or Logic board ***’y (QM2-1520) may be faulty. And the replacement of the part is needed which is likely to be faulty.
It means that you have to waste money.
But you can try the solutions below:
Solution 1:
It looks like the print heads need to dip down into the small sponges underneath the white plate at the end of the start motions. Just move the print head carriage (white plate) back and forwards a few times.

5647f36.jpg

Solution 2:
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. This may be related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. The offending item needs to be removed or the purge unit needs replacement.
Solution 3:
Press the ink pads down in the purge unit.
Solution 4:
After trying the solutions above to reset the error:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.


I hope it helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 29, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

Canon pixma mp 145 e3


e3 means paper jam ..look for any jammed paper inside ...then try to reset..

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

Jul 04, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Canon Pixma 210 series has an error code 6000, won't print or scan


Hope this helps
With thanks to a canon tech 
Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

May 22, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Service error 6A00. for the canon ip 5000 what does this mean? I no longer have the manuel


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 11, 2009 | Canon PIXMA iP5000 InkJet Photo Printer

2 Answers

MP830 has a 6A00 code


The 6A00 is a Canon generic code for paper path jam and seems to be a very common problem with these printers. Click Here to read some resolutions to this issue that may or may not work for you.

Nov 23, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

Error code 6A00


6A00 error on a Canon IP4200 is an AP Postion Error. This means one of three things. A problem with the sheet feeder, Logic board or the Purge Unit. Sadly these part are either working or not working and are difficult to repair. You could try resetting the EEPROM on the unit by entering service mode. A service manual will show you how to do that:

http://www.tradebit.com/filedetail.php/4593231-canon-pixma-ip4200-printer-service-manual

If that helps please rate my solution

Nov 03, 2008 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Canon Pixma MP810 Error messages 6A00, 5110, 5C20, 5100


Pixma pro 9000
service error 5110 after paper jam.
BEST QUICKEST WAY TO FIX THE PROBLEM!!!!
DUST BLOWER ALL OVER THE AREA INSIDE
AND TURN IT BACK ON U SHOULD HAVE SOLID
GREEN LIGHT FOR SURE!!!!!!!!

DAMN I CAN'T BELIEVE I BROUGHT THIS SAME PROBLEM
TO SERVICE CENTER THE FIRST TIME!!!
NO MORE WORRIES!!!

Oct 25, 2008 | Canon PIXMA iP5300 InkJet Photo Printer

3 Answers

Had paper jam. removed paper, now getting 11 flashes, but cannot clear error as per manual instructions. getting service error 6A00.


I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).

I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.

My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.

I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.

The following is what I discovered that cleared my error and now my printer is back to printing!

The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.

The "sponges" are located on the right under where the ink cartridge carrier "rests".

I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it(purge unit). The “L” shaped piece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.

I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.

My error is gone and I can print again!

Apr 08, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

Pixma IP4000 12 flashing lights error 6A00


IP4000 12 flashing lights error 6A00 problem, and notify you when a new solution is offered.

Dec 02, 2007 | Canon PIXMA iP4000 InkJet Photo Printer

Not finding what you are looking for?
Canon PIXMA iP5000 InkJet Photo Printer Logo

286 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1985 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...