Question about Maytag MMC5000 Microwave Oven

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Keypad does not respond

Maytag microwave key pad does not always respond. Requires multiple entries. The word "memo" is displayed on screen.

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Try to replace the keypad.and resolder the connection going to board.

Posted on Sep 16, 2009

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  • 9,047 Answers

You have a shorting membrane keypad. If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.

But please note that for some models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.
That is a simple do-it-yourself job.

Please contact me with your full model number and we can tell you if yours is one of these models, and if so, we'll also give you the part number you need to order and a link to the best priced supplier.

* * * * * NOTE: The FixYa system is not currently notifying me when folks reply to my posts, so please contact me directly for FREE help & do-it-yourself advice.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Sep 12, 2009

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That is a failed membrane keypad.

It is part number 3518522640B and you can order it from the Pros here.

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If you would like to have us do this repair for you, we do that for $39.95 plus parts.

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Since it's a basic counter top microwave, this may not be worth repair when you consider the cost of a new comparable unit.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

The part number of your keypad is
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Good luck!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Touch pad not responding


We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

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Ge microwave works intermittent, when not working display reads F-3 and key pad does not respond


This code will occur if a shorted key panel is detected continuously over 60 seconds. Replace key panel (also called touch pad).

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1 Answer

Keypad does not always work


HI. you will need to replace this malfunctioning key pad asap. this will require you to disassemble the unit, in order to reach the actual touch pad board. It is not an easy task, and i recommend a professional tech, if possible.

Aug 26, 2009 | Maytag MMC5000 Microwave Oven

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While cleaning it the vent began to open and close and the microwave would not shut the vent down when the keypad was used to end the cycle. Now it only shows F3 on its screen when we try to set it up...


The "F3" error code means "Shorted key panel (touch pad)". The correction is to replace the key panel aka a membrane switch or a touch pad. The control panel in that case is just a plastic frame.

please rate this help to keep us online

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