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The problem is in the fuser exit sensor wich is behind the rear cover of the printer.Take of the rear cover and look if the lever of the paper sensor is in the wright place(the end of the lever should be between the two diods of the sensor).If the lever is in wrong position the printer will think that there is paper jam.
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If you have taken apart the printer and checked where all the paper could have jammed up, use compressed air first on the printer. Then, check your toner cartridge. I know on my HP I had a sample toner cartridge and I put another one into the printer. It either was damaged or scratched, etc. and it caused the printer to not respond.
hi try firstly to open the paper mount and then put ur hand to see if there is a paper jam there if not, try to open the color cartridge mount and remove the colour cartridge and install it back again if not, try to turn it off and on again.
go to hp.com, support and troubleshooting, type in your pirnter model number and download the user manual. follow the direction to disassemble the printer. you might not need to disasseble the printer, if you can see the jammed paper.
follow the direction and clean the roller and the printer head.
it should work.
There is no solution to this problem unless you know how to take the printer apart to remove the cartridge. The printer has probably been damaged when trying to get the cartridge out anyway so my solution is buy a new printer.
The printer is not reading the cartridge properly. You may have clogged nozzles/printhead. Do a claen (deep or other) that is in your printers maintenace area. Then try to print. No luck, then remove cartridges, do a thorough manual clean by using proper cleaning solution and cotton buds(q-tips). If the cartridge has its own printhead (gold areas) wipe the gold area that goes against the printer carriage, ie the one the ink comes out of, be careful, do not wipe any other gold areas, only the one the ink comes out of. Press the cartridges firmly one by one on a folded wipe and hold a moment, when you lift off, you should be left with a clear vertical line of three colours, and the black one should be same but black. The marks should be dark and bright (ink) not patchy or missing colour etc. (i use unscented baby wipes-huggies!!! don't laugh they work great, i have never had printer problems apart from usual things like a toddler jamming it with toy!!!) Put cartridges back. Try reprinting. Good luck!!!