Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 - While setting up in menu the TV went black and msg. No Sync. Signal

We just purchaseed our Xbox 360 and were viewing the menu options, even entered our game names. While in the resolution selections of the menu the TV just went black and error msg. reads No Sync. Signal. We have unplugged the unit, unplugged the TV, unplugged and reconnected the connections, pushed the reset button on the console, and we're out of ideas. Can you help?

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

First, make sure you select either TV or HDTV selector on the Audio Video Cable that came with the XBOX. Second, if you chose TV plug the Audio/Video Cable connectot that are red, white , and yellow in color to your TV. Now see if you can see the Start up on the XBOX360.
If you still dont get anything, try plugging it on another television and see if that fixes your problem.

Posted on Dec 09, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Xbox 360 shows a grey screen, the sound works fine and i do have picture

Hey dude, I had this problem and found a solution on another website. Basically, I had either changed the display settings on my tv, or it had done it by itself or my new ps3 had done it or whatever, but to fix it I went into the TV menu, went to display options, on my tv it has something entitled 'Colour system' I changed that to PAL-60 and I now have colour, just to give you an idea of whether you have the same problem, try setting your x-box display to pal-50 and see if that shows colour (if it's easier to do), if it does then try then solution above! Hope it helps!

Mar 13, 2012 | Microsoft Xbox 360 Console

1 Answer

Had the box 360 60gb for 3 weeks. Been running it via the tv scart option with yellow wire and audio red & white. Worked for 3 weeks until during playing Assassins Creed Brotherhood the screen went...

Maybe someone stepped on your cables try getting different cables.

For example if your tv is hd get a hdmi cable or buy another set of those cables.

Maybe it will help.

Jan 04, 2011 | Microsoft Xbox 360 Console

1 Answer


check the console display settings. try 1080i or less depending on what your tv's capabilities are. If its 720, set the display for 720. Give this a try.

Nov 04, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

Aquos screen blacks out with xbox 360 using Component Cables

Downloaded the updated firmware from the sharp website to a usb drive. Placed the drive in the TV and went to the update software option on the TV menu. Since the update, I no longer get the black-outs on the screen. I also put the resolution on the 360 back up to 1080p and it works great, even through the component cables.

Jun 29, 2009 | Sharp Aquos LC-37G4U 37 in. HD-Ready LCD...

1 Answer


You need to set the monitor up. I have a 42" LCD TV, and there is a menu where you can set the aspect ratio to 'Auto', 'Full Screen', or "4:3". I had a similar issue with my DVD player. I'm sure if you go through your monitor setup menu, you should be able to solve this problem.

Apr 17, 2009 | Video Game Consoles & Games

1 Answer

How do sync the guitar w/ xbox 360 console?

Start the game and go into the options menu. There is an option to calibrate lag. Complete the instructions and the guitar will be synchronised with your TV.
If you mean how do you assign a guitar controller to the console, press the small button near the headphone port after pressing the guide button to turn the controller on, then press the small circuar button on the front of the console like you would with a regular 360 controller to assign the controller to the Xbox.

Jan 24, 2009 | Activision Guitar Hero III: Legends of...

1 Answer

Xbox 360 will not send a picture signal to TV

Hi there,

sounds like you have a graphics card problem with the xbox 360. possibly loose/damaged electrical connections between the GPU and the motherboard which has caused the xbox to not display a picture. with this being a Hardware problem i would suggest calling the Xbox customer support, numbers can be found on call up the support team and explain your problem.

I believe that microsoft will ask you to send the Xbox direct to them so they can fix the problem for you, it shouldnt take long to correct !

hope this helps

Oct 29, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 black and white

I would check to make sure your video settings aren't set to PAL-60 by mistake. It might be easier to resolve if you could let us know what leads you have and where you've plugged them in to.

Jul 24, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides