Question about Tomtom GO 720 GPS Receiver

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Tom tom just stopped working

Green light is on but thats it!

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My tomtom does it now and then. solution is to take it to the car plug the car charger in to it, then press the reset button wait about 3 or 4 secounds and should come back on you don't have to remove your card. plging in to the computor does nothing it needs power when you press the reset botton

Posted on Sep 08, 2009

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Plug the unit into your usb cable on your computer and let it charge for at least 2 hours, then try again.

if that fails, the reset is on the bottom of your TomTom (little pin hole) but make sure remove the sd cardTom tom just stopped working - 2.gif and you have let it charge for at least 2 hours before trying to start or resetting the unit.

bill

Posted on Sep 07, 2009

  • Ben Dover Sep 08, 2009

    not sure if your getting my answer, if its not helpful, please let me
    know and we can try something else.



    bill

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6 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: tom tom go 500 wont power up

There is a small reset hole in the bottom. Push in on the hole with a paperclip and it will reset the unit and it should come on.

Posted on Apr 27, 2007

  • 4 Answers

SOURCE: Tom Tom 300 Green power light comes on but no screen display

hello, replays those 2 smd ic's and the tomtom will work again!!

best regards
alex from holland


U25 : LTC3411 ( +/- 6 Euro)
U24 : TPS62000 ( +/- 6 Euro)

Posted on Jan 20, 2008

homemender
  • 158 Answers

SOURCE: TOM TOM not working

You probaly now have a faulty charger. Unfortunatly , it will have blown 1 , 2 or even 3 tiny chips ( IC's ) inside. One thing you can try is a re-set. This can be done underneath the tomtom . look for a very small pinhole . It will have the word RESET etched / formed into the plastic moulding near the hole. Use something like a paperclip and just press it gently not hard. Make sure yor going direct into the hole , not on a slant. You should feel the little switch inside the hole click as its a tactile switch. Then try turning the tomtom on again with its normal on / off button. If it doesnt come on then chances are those chips are fried . It will need a specialist repairer who knows how to repair tomtoms , or send it back to the manufacturer TomTom.

Posted on Jan 27, 2008

homemender
  • 158 Answers

SOURCE: tom tom not working

  1. First , try a re-set through the 'reset' hole underneath the tomtom. 1 quick short press is all thats required. Unlike others suggest , you do not need to hold it in for anything longer than half a second. You should feel the switch 'click' as its a tactile switch. Don't press too hard as you can damage the switch and cause it to lock ON. Once pressed , try turning the tomtom on as normal. Sometimes a tomtom battery can drop below its normal "shelf" voltage ( normal is about 3.8 volts ). A tomtom charger has a protection circuit inside to stop or slow the current it gives out if there is a short. If your battery HAS dropped volts TOO MUCH ( less than 3 volts ) the charger can "see" the tomtom battery as a "short" and the charger therefore shuts down and doesnt charge the battery. You could leave the charger connected and HOPE that the very small amount of current it's putting out will eventualy bring the battery up over 3 volts. Once it is up near its "shelf" voltage ( called shelf voltage as that is the voltage the battery is at 'on the shelf' ie . when its not powering anything ) the charger will begin to charge as normal....... OR ... you can gain access to the battery and charge it from a bench power supply that has voltage and current meters. Once again , once the battery voltage gets something near 3.8 volts the normal tomtom charger can be used to charge it. You caould connect another normal battery to the tomtom battery just for a few seconds ( not recommended and can be a bit dangerous ) if the normal battery is such as a PP3 9v type it should bring up the tomtom battery to over 3.8 volts in a few seconds. The tomtom can then be charged as normal. .............. It is also possible that some internal IC's ( chips ) have blown inside the tomtom and unfortunatly this would require a specialist repair centre to replace them as they are really very very small and are not a normal soldering job. Good luck. ... if this post has helped you or interested you please rate the author.

Posted on Feb 05, 2008

  • 1 Answer

SOURCE: my tom tom does not turn on the green light is on when device is plugged in

I got the TomTom for my husband and it warked fine for 2 days and now it will not turn on at all.
It was feo our 40thAnniversay. Now it will not work. Please help me. They would not take it back at Wal-mart because of the time limit.

Posted on Oct 24, 2008

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1 Answer

My tom tom go stopped working. green light is on car cigarette lighter bit and on tom tom unit but screen wont come on it stays blank. it had just fallen off windscreen onto dashboard. memory card in...


Not sure which model year you have but check for a small reset button on bottom press and hold it with a paper clip or similar. Also try holding the power button for a minute to see if it reboots, try removing the memory card first. If it starts don't insert the memory card until the unit is off. If that still does not work click on the link below which will explain the reset in detail.
Thanks for using FixYa

http://www.ehow.com/how_5146905_reset-tomtom-go.html

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What is your charging method? In car or house hold plug? Suggest that charger is not working (Green) if light on Tom Tom (at bottom near charger lead) is not lighting. Check your charger and see if you have an indicator light on it showing it is on. If yes, plug in Tom, then press and hold the "on" button for 15 seconds constinuously. Tom Tom should reboot.

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1 Answer

Tom tom plugged in , green light on but can't


cgarge it up good for about four hour via the usb cord provided with your unit, then press and hold the power button for up to ten seconds.




bill 29703c4.gif

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Try doing a device update while connected to tomtom home, if that doesnt work backup your device onto your commputer and try reinstalling the software and maps ect onto your device.

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it doesnt get better by itself. Despite having a green light doesnt mean it is charged. try changing the battery

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I bought a TOM TOM 920T new in May 2008. It stopped working yesterday on the road and I got l;ost as a result. Finally, somehow I got home. The power shuts off within few seconds of my turning it on.


Did you try to reset the Tom Tom? Did you try to see if the unit is charging or fully charged (samll green light on the lower righthand corner should illuninate when charging)? I have had problems with the power connection at the base of the unit getting loose. Try taking it into the computer and getting a full charge if it is a charging problem. Not an expert but expereinced the same problem recently.

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I have the same tomtom and it has the same problem. Sorry to say it is the battery. You cant change it it has to go to Tom Tom. I just bought a new one. Hope this helps.

Nov 17, 2008 | Tomtom ONE GPS Receiver

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My tom tom does not turn on the green light is on when device is plugged in


I got the TomTom for my husband and it warked fine for 2 days and now it will not turn on at all.
It was feo our 40thAnniversay. Now it will not work. Please help me. They would not take it back at Wal-mart because of the time limit.

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