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We have got Cisco Ip Phone 7940 Series. Settings button does not respond. How to get it to work? Thanks

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The button is not working.

Posted on Sep 08, 2009

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We are experiencing some NW problems with our Cisco 7940 hardphones. We have several installed and for some time now it seems that these hardphones just lose their default gateway configuration and stop...


I would check the firmware on the phones. Also, check that your switches are properly configured. Duplex settings do matter. If your using cisco switches; do a "show interface" and check for CRC errors etc.

Jun 25, 2010 | Cisco 7940 IP Phone

1 Answer

I am trying to unlock my phone to program it under sip


Hello,
Complete these steps:
1.On the Cisco IP Phone, press the Settings button.
2.Press **#
3.When the window displays Settings Unlocked, click the More softkey.
4.You now see the Erase softkey, which can be used in order to erase the configuration on the Cisco IP Phone.
I hope that this has been very helpful for you

If this solution will not helpfull for you that time pls send me a IP Phone details.

Jan 01, 2010 | Cisco 7940 IP Phone

2 Answers

Cisco IP Phone 7940 and 3com nbx as 3rd party SIP phones


Here are the instructions for configuring these units for 3cx

http://www.3cx.com/sip-phones/cisco-7940.html

http://www.3cx.com/sip-phones/polycom-soundpoint.html

Since the 3cx softphone worked well, I don't see why you couldn't configure each as for 3cx and make them work as well.

Dec 09, 2009 | 3Com NBX 2102PE IP Phone

2 Answers

My Cisco ip Phone 7940 will not ring.


Give me your number, and i'll call you! Solved! =-D

Jan 27, 2009 | Cisco 7940 IP Phone

1 Answer

Cannot program Speed Dial


Try adding Cisco 7914 (time two) for additional (other) phone lines, or define caller group so phone call rings around.

Jan 17, 2009 | Cisco 7940 IP Phone

1 Answer

Converting Cisco 7940 IP Phone to SIP


Unlocking a Cisco 7940

Method 1:
1) Unplug the phone
2) Plug the phone back in while holding the # key
The phone will soon display “Reset key sequence detected”
3) After several lights flash press the following keys in order:
1 2 3 4 5 6 7 8 9 * 0 #
4) The phone will then ask you if you want to save the network configurations:
Save network cfg? 1=yes 2=no
5) The phone will soon display “Factory reset initiated” and will continue
through the boot up process.
If that process fails to work for some reason there
is a second method.

Method 2

Complete these steps:
  1. Press Settings.
  2. The Network Configuration lock symbol must be unlocked. If not, exit to the main window and press ** # again.
  3. Press 3 on the keypad (or scroll down) for Network Configuration.
  4. Press 33 on the keypad (or scroll down) to Erase Configuration.
  5. Press the Yes softkey.
  6. Press the Save softkey.
The phone will now be reset.

Also see this link
http://www.cisco.com/univercd/cc/td/...tain.htm#93250

May 18, 2008 | Cisco 7910 IP Phone

1 Answer

My client has Cisco 7940 IP phones and wants assistance with feature programming


This phone can be access through a menu/ setting buttons.

Useful link on how to navigate through the phone:
http://www.cisco.com/warp/public/779/largeent/avvid/products/7940/7940_topic3.htm
I think the main problem is to determine the intergrated router or Call manager configuration
You can also connect on switch and type:show cpd neighbor This will show the physical port connections

Nov 27, 2007 | Cisco 7940 IP Phone

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