Question about LG enV3 VX9200 Cell Phone

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Env3 turning off by itself, and then not comming back on.

I have a similar problem with the Env3. I went to go charge it last night, and it seemed fine, but when i woke up this morning, it was turned off. So i turned it back on, and the "verizon wireless" sign comes on for a couple seconds, and then the screen goes black again. It refuses to come on. I even took the battery out, and waited for a couple of minutes to put it back in, and it still didnt work.

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My wife was having the same problem. She got a software update from Verizon, but it still continued to turn off "randomly". So I looked on the LG site, and a member said the issue is actually that the battery is losing contact with the phone when small amounts of pressure are applied to the back of the phone, like when picking it up, setting it down, pressing OK on the front, etc. His solution was to carefully lift up the four contacts in the back of the phone so that they make better contact with the battery. I tried it, and surprise, surprise, the phone has not shut off since! I would suggest doing this very carefully though, since the contacts are very small and thin. Good luck!

Posted on Dec 14, 2009

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The battery is faulty. I had the same problem with my phone and it is the same kind. I took it to verizon and it was the battery. She put a new one in and it worked fine.

Posted on Dec 01, 2009

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I have had one new and two replacement phones all with the same problem of suddenly powering off. Recently I realized that it almost always happened when it was in the holster. On my latest trip to the Verizon service center, this time to demand a different type of phone, I was told that I would be given a new phone with redesigned battery contacts. The tech said that they had traced the problem to the battery and that with my new phone it will not happen again. We shall see.

Posted on Jul 08, 2010

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I've had this happen to my voyager before and that's the reason that I got the env3. But what I did for my voyager was secure the battery..because it was loose and would turn on and then turn off...etc etc. Try to hold in the battery and turn it on. I could be totally wrong, by the way...just trying to help!

Posted on Oct 21, 2009

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Posted on Jan 02, 2017

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