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I purchased the Compaq KBR0108 probably 5 years ago, abd haven't used it for a few years but just installed it. If the keyboard works fine, but not the mouse (which has new batteries) is the mouse just broken, or could there be some fixable problem?

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  • la_arab Sep 13, 2009

    I have put in proven good batteries, yes. It is a wireless optical mouse that came together with the wireless keyboard.

    The USB mouse I have works fine, but the wireless receiver does not recognize the wireless mouse at all, only the keyboard. I've tried the resetting instructions. I've tried removing the USB mouse. The light on the wireless mouse is on, so it looks like it's working, but it's either not sending a signal, or the receiver is not receiving it, I think. I don't know what are the possible causes and fixes for this problem.

  • A Miller May 11, 2010

    You are using a wireless mouse? ... and you put in proven good batteries? Are you sure you are in the mouse plug and not the keyboard plug. I'd try a standard wire mouse to see if that works first. What ever mouse you are using, if it is mechanical, remove the ball and clean the rollers.

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Do you have a driver that came with the mouse?

If yes, I'd suggest you go into the device manager (right click MY COMPUTER ... look for the device manager, find the mouse driver and remove it. Reload the drivers (the software you received with the mouse). If you need step by step on how to do these processes, please let me know. There is also the possibility that you can get an updated driver from the WWW.

Please let me know how you make out with this fix.

A.

Posted on Sep 13, 2009

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