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Whirlpool Duet dryer - "burn marks", "out of round" drum

Whirlpool Duet dryer - 2 1/2 to 3 year old dryer started leaving "burn" marks on clothes. Service tech replaced felt seal. Burn marks stopped. Now 2 years later, burn marks have returned. Service tech says drum is "out of round".
Is an out of round drum a common problem?
Are burn marks left on clothes a common problem?
Is the "out of round" drum likely a drum problem, or is something with the dryer causing the drum to deform?
Have spoken to store where purchased, & they stated for us to research the problem to see if it may be a manufacturing defect of some sort. If so found, they may be able to help us with a replacement.
Any guidance & information would be appreciated.

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It's not really BURN marks - it is the adhesive used to affix the felt. You can substitute for silicone to remedy this problem.


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Posted on Sep 15, 2010

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