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Magic jack doesnt recognize my internet connection

Please connect it to the internet and double click here.but my internet connection is good..and i can even browse the internet.this is the message in the dial pad

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M agic Jack get too hot especiaqlly if you keep it on for long time delete all files and let the unite reinbstall the files and try again...MJ does not work with dialup or slow connection it must be fast

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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1 Answer

Connect us to magic jack. Filled in all the forms on April 12th , but no connection yet


fixya cant we dont have access to tour personal accounts notify magic jack they can assist you with hook-up and connections problems

Apr 24, 2017 | Magic Computers & Internet

1 Answer

Have magic jack in computer with phone jack in the magic jack nothing happens


Does your computer have a good internet connection and the appropriate System program installed?

Nov 07, 2016 | Cell Phones

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I moved. magic jack says no line when hooked back up


  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

Oct 11, 2014 | magicJack Plus Pc To Phone Adapter

3 Answers

Magic jack customer service


...and did you check your internet connection or visit customer care at magicjack.com? Why are you asking about it here?

Jul 30, 2014 | magicJack pc to phone, free local & long...

2 Answers

Magic jack customer care


perhaps your firewall blocking it
404 = no access to internet

Jul 03, 2014 | magicJack New & Improved 2012 Plus Free...

1 Answer

Magic Jack long distance service on internet


I have a Magic Jack and it is plugged into my computer. I don't have to do anything to call a long distance call. Do you have the new one that does not need to be plugged into you computer? You do not need to have any other application running to use magic jack. I know you said something about outlook express and yahoo, but you do not need to have that open. All you need (if you are attached to a computer) is your computer running, magicjack running on your desktop, and an internet connection. I hope this helps you.

Jan 11, 2012 | Lands Phones

1 Answer

How To Install magic jack in window 7


Hello,
First, from the magicjack device copy the magicjack folder to a CD or to a floppy under an earlier version of windows, (Windows 7 does not recognize the quasi CD that is on the device). Be sure that the Magicjack device has been upgraded to the latest firmware. Start Windows 7 Plug in the Magicjack device. (The Windows 7 drivers will load). If a window for magicjack vista pops up ignore and close it. Be sure to be connected to the internet. Run the .exe file from the media that you placed the copy of the magicjack files on, or copy the files to your hard drive then run them. Magicjack will upgrade. After this you only need to click on the Magic Jack icon to activate the device (of course, have the device plugged in).
Like Magic! It works. Thanks

May 23, 2011 | Computers & Internet

2 Answers

I have enternet connexion and when i use magic jack they right ''please connect to internet and double here error3


It wants a broadband connection. Is your internet connection dial up, or satellite? Either one would be inadequate for use with magic jack.

May 06, 2011 | Cell Phones

1 Answer

How do you set up magic jack?


1. Make sure you have broadband internet available (Cable, DSL) and that your computer is online. 2. Plug in the Magic Jack module in your computer's USB port 3. A window will pop up with a "Double-click the application icon to start calling" message; double-click on the Magic Jack icon. This will initiate a software download 4. After the download is complete, you will be asked to create login information (email, password), followed by your name, address and some basic questions about your internet service, choice of area codes and exchanges 5. After you've completed the registration, you can make phone calls from the dialpad window.
6. Under "Preferences" you'll find options to setup a headset and microphone (magicjack is set as default), as well as tweak the volume.

Mar 17, 2011 | Cell Phones

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