Question about Nokia 5800 XpressMusic Smartphone

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Nokia 5800 - calls always divert to answerphone

On my Nokia 5800 nearly all my calls go straight to answerphone, the phone doesn't ring and about 20 minutes later I get a text saying missed call. I am in a strong reception area. I have diverts off as far as I'm aware. Is there something I am doing that is diverting my calls? Sometimes when I'm ringing a message comes on the screen ACTIVE DIVERTS - please help as people can't get hold of me

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Go to call settings>>Call Divert. and cancell all diverts.

Posted on Sep 08, 2009


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When dialing the mobile number on our samsung genio slide gt b5310 we get a message telling us this has been diverted to the o2 messaging service. the mobile does not ring. how can i get the phone to ring?...

If it has diverted straight to the answerphone this means that either there are calls being blocked (check settings > phone settings > call barring (reject list etc.)) or that there is a problem with the network/sim card. Only your network will be able to tell you the exact issue but it also may be blacklisted if you have only just got it. Also bars on sim being used etc.

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Hi there I would like my Nokia 5800 XpressMusic phone to ring longer before it goes to voicemail. How do I change it? Thanks in advance

I also have Nokia 5800 XM. From my own experience, the time from the beginning of incoming call until voice mail is provider setting so we can't change it manually. I think you can just increase your ringing tones so you can notice every incoming call faster.

If this helpful, RATE please !

Jan 20, 2011 | Nokia 5800 XpressMusic Smartphone

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Phone does not ring goes straight to voicemail

hello, its is possible that you have activated your call DIVERT...
Try to deactive all call DIVERT on your phone device.. Go to your settings, check CALLS SETTINGS, THEN YOU CLICK ON CANCELL ALL DIVERT..

May 13, 2010 | Lands Phones

1 Answer

My incoming calls are going straight to answer

Usually it does this when call divert has been set for all calls. Try going into divert calls and cancel all. If this doesnt work try turning off voicemail and reactivating again. You have not posted which network your on so may need to call your service provider who can give you these. I am on O2 in uk and the numbers are 1750 & 1760 (free calls on O2).
Hope that helps?

Apr 05, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

My nokia 5800 is not accepting calls or texts from incoming callers

Your nokia 5800 is not accepting call,It might be in two cases.
1.your phone might have network problem which you need to contact a phone repairer.
2.your can use this code (#002#) to cancell any divertion that might have occured.

Jan 11, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

No incoming calls

Sorry to hear you are having issues with incoming calls. You do wanna try a few tests. Check to make sre there's signal on your phone. There are no coverage issues. Do a powercycle, by powering the device down for about 10-30 seconds. If you have another phone with the same carrier, put your simcard in that phone. Do a test call. If it goes thru, it's software issue. If it fails, and goes straight to voicemail, then it's a network issue. Contact your carrier ASAP to get it resolved. If it's happens to be the phone. View the manual how to set the call forwarding. If that is set to be ringing and not straight to voicemail. Try a soft ware reset aka Master Reset. Your manual of this particular phone will be in there. You won't lose our number, pictures, message, etc. You'll see the phone will have the original ringtone and wall paper as if you just got it out of the box.


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try resetting your phone to its factory settings...

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Go into setting, then into diverts, then into voice calls, choose diverts then down to off, you can switch it off or on but not adjust the time it runs

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