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I have an external hard drive that has stopped working, disc not turning inside the drive. is there a way to retreve the info off the disk or replace the drive motor on the disk itself.

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Some companies offer solution for dead hard drives but you need to pay a lot for it. Depends on how important the files the drive are. If you're up to it, you can check this link:http://www.associatedcontent.com/article/260219/how_to_recover_files_from_your_dead.html?cat=59

Posted on Sep 08, 2009

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Posted on Jan 02, 2017

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How to fix my external hard drive not detected?


If a replacement usb adapter doesn't fix it, your hard drive has failed and usually not recoverable.

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Suspect that the interface inside your external HDD case is toast. I'm assuming it's a USB interface. Typically inside your external case is a USB to IDE/SATA disk interface that converts the USB signals to something (IDE or SATA ) the disk drive understands.
At this point, and based on what you have posted, I would recommend 1. dismantal the external case and ensure all cables and interface plugs are well attached. If still no joy, then (2) determine what interface the disk drive has (either by looking up the disk spec on-line or by recognizing the interface) then purchasing or borrowing another disk case and switch in/out the interface or disk drive. Use the disk model number from the drive to find out what the interface is.

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Non-system disk or disk error replace and stricke any key when ready that which in my black screen,what can i do? thank you kind regards


sounds like your pc is trying to boot from a disc drive without an operating system installed on it. I sometimes get this with my toshiba 1.5G external. Try turning off any non-booting drive connected to the machine and try again. If you don't have any external device connected then your system disc is either corrupt or dead and needs replacing or the operating system reinstalling.

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Hi! i have an external hard disc Toshiba PX1396E-3T01. i've connected the divice to my pc but the red light doesn't turn blue but instead keeps on blinking blue. what's wrong?


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.


Dec 23, 2010 | Toshiba (1TBEXT-HDD) (1TBEXTHDD) 1000 GB...

1 Answer

Dear all, My toshiba external hard disc (640GB) is not working properly. the problem is that the disc is detected by the computer and i can see the data for first 5 minutes and after that light in the...


The device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, to "check warranty status" -- if it is still under warranty, you can get a replacement, at minimal cost to you.

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1 Answer

Where is info stored on a external hard drive


An external data-storage device has a few parts:
* a USB cable
* an enclosure
* a disk-drive, exactly as used inside a desktop or a laptop
* a USB-to-disk-drive adapter

So, if you open the enclosure, you can see an "internal" disk-drive.
You could even disconnect the disk-drive, and then connect a much-larger disk-drive,
in order to increase the capacity of the device (and to replace an out-of-warranty disk-drive
by a new in-warranty disk-drive).

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1 Answer

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What part? in most cases extrenals are not fixable You may be able to retreve some data if the disc is not broken

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1 Answer

My hard drive doesn't start. I was on vacation for a month, before leaving I unplugged it and now I returned, plugged, but it makes noises, but no lights or info...


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is it an external hard drive? If its not an external hard drive, the same solution still applies because its still about hard disk.

Open the external hard drive cover, remove the hard disk inside, and fix it back. Try again and let's see what happens.

If it still does not work, insert the external drive into the computer, feel the hard drive if it spins/vibrate from inside or if it makes a cracking noise.

If it spins/vibrate, it means the hard disk is still working. In that case, you have to get another external drive case/cover.

But if it makes cracking noise, then it means the hard drive is damaged and you need to get another one.

I wish you all the best.

Jan 07, 2010 | Computers & Internet

1 Answer

Disc drive stopped working


A hard drive can stop working just like any other electronic device when it becomes faulty.
First go into the BIOS configuration and check if the hard disk is detected. If not it could be faulty.
Next re-seat the hard drive, it just may need connecting again to make proper electrical connection.
If it still does not work, then remove the hard drive and plug it into an USB hard drive adapter and connect it to a working computer's USB port. If this computer cannot see it as an external USB hard drive nor can you open the folders and files then the hard drive is definitely faulty.
To get the laptop functioning again, replace the hard drive, install Windows on the new hard drive together with the laptop's device drivers and your programs.

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2 Answers

Stopped responding


Hi whata

Plug the external hard disk into another computer's USB 2.0 port. If the problem follows the device, then there is a failure either of the external hard disk enclosure or of the hard disk (inside the enclosure).

If yours is one that you built yourself, you can remove the hard drive from inside the enclosure and plug it directly into a desktop computer (or another external hard disk enclosure) to see if the problem follows. (If you need help w/ this, just let us know.)

If yours is a pre-built external hard disk (you bought it w/ the hard drive already built-in) then you'll (if you're inclined to do so) need to open the enclosure to get at the hard disk inside. This can be difficult. You may, depending upon the enclosure, need to damage the enclosure to get it opened up.


Please, let us know if this response was helpful for you or, of course, if you have any further questions.

Thank you
BJ

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