Question about GPX HM3817DT Shelf System

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I have bought/returned 3 durabrand model HM3817DT...all 3 sucked the cd player stopped working for no reason...I now have 1 I can't return cuz it was just after the 90 days return policy.

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Buy another one and keep it, return the faulty one with the receipt for the new one.

Posted on Oct 18, 2009

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Volume defaults to 17 when turned on


My durabrand (model no. hm3817dt) always default to volume 17 when I turn it on. Any ideas?

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Return it as defective. A replacement may work satisfactorily.

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Default volume for durabrand hm3817dt


It appears there is no "good solution."

BUT! I didn't discover that this unit is not actually made by Durabrand. It's made by GPX and I've included a link to the user manual for this product (It's the same model, but the GPX version is black and sports the GPX logo).

http://www.gpx.com/owners_manuals/HM3817DT-IB.pdf

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Just in case you try to follow directions like me, make sure that you have removed the cover inside the cd slot. No, directions aren't great. They are as difficult as any I have ever seen, but when I tipped the unit up, I saw a note on the bottom of the cd shiny cover that says remove before playing. After removing the flat cover press the button to turn the light off. Light on means standby, not on. Insert cd and push function. Then push play/pause button on right. Hope this helps. If not, return to store.

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I just bought the unit last night and had the same problem. You need to take out the cardboard that's currently inserted as part of the new packaging. That should solve your problem.

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1 Answer

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Make sure the cd is snapped into place, and the speakers are plugged in to the correct jacks (right speaker, left speaker specific). Turn the unit on and press the function button (far left) until you see "CD" - the other functions are "RADIO" and "AUX" - you should be able to adjust volume, track numbers, etc. If that doesn't work, you might have a lemon --- 90 day warranty, so be sure to get it back!

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I need a remote


It's been a while since you posted this, but for future users with the same problem...

Call 314-621-2881 option #2 to order any missing parts.

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