Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive
I have a seagate ext 1tb hard drive i have tripped over the wire and knocked it over and now it only beeps every few seconds and no light on the front and is not recognised by any of my computers xp or vista
You may want to open the drive and check the internal connections first to make sure none came loose after you have powered it down.
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care. this is a real hard drive and knocks and bumps can quite literally kill them.
If a drive is CLICKING after an accident there is a very strong possibility that it is dead or dying. This is known as the "click of death".
Posted on Sep 07, 2009
Mine did the same,, £150 down the pan as it happened after warranty. Even more funny, when I complained they said I should back up my data, funnily enough, the 'Maxtor secure storage motto' with shock protection etc led me to believe it would be a great backup device. All it took was a child to pull the wire and I lost it all.
Obviously Maxtor is behind nearly every other external hard drive manufacturer when it comes to flash/capacitor buffering.
I am defiitely not using Maxtor/seagate again, this was a shockingly poor piece of hardware.
When I finally managed to get the casing open i tested the harddrive, and it will not even be picked up by windows so I can format it.
Posted on Nov 12, 2009
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Posted on Jan 02, 2017
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