Question about Samsung LE32R41BD 32 in. HD-Ready LCD Television

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Polaroid 32" lcd tv

I have lines up and down on my tv. no picture just sound have tried unplugging it and nothing works. I just bought it 3 weeks ago!

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  • lori11 Dec 09, 2007

    Thanks,

    The problem is I bought it off of an ad in the online classifieds. the seller brought it over and set it up everything worked I paid him $520 and he told me he forgot the bill at home and would mail it to me. I have contacted him and he says now that there is no bill, as he is an independant dealer and he asked me to give him the info as to make, serial # and manufacture date. I have a feeling that I am being jerked around. The manufacture date is July, 07 . Is there anyway without a bill, that Polaroid would take responsiblity for this? If not, roughly how much am I looking at to get it fixed?

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  • Master
  • 934 Answers

Lori
Take it back... That is either the digital board or the logic main board and that's way too soon for you to be having those problems.. Heck a Poloroid usually lasts a couple of years before having these type of severe problems, and even that is sooner than most major brands... You still have warranty - I STRONGLY recommend you take it back..
Bill

Posted on Dec 09, 2007

  • William Rayburn
    William Rayburn Dec 09, 2007

    Lori,

    No authorized retailer or licensed dealer would have sold you that set without a receipt to prove the date of purchase. That said, I got the scam chills on this end as you were describing how you purchased it. What area of the world do you live in - is this guy local to you? Do you know if he has a store front or what trade groups he might belong too??

    Okay, here's the scoop with your Tv. Although it says Poloroid it's actually made by Prima who also makes Tvs for other less than well known brands. Therefore the parts and part sources are limited.

    The last Poloroid we repaired here in the shop was a power supply problem - it took several weeks to get schematics to test it and days of research to find that only Fox International could get us the power suppply as a module. Bottom line, we lost money with all that we had invested into research, phone charges and storage and the customer was none to happy with us for having to wait so long.

    Now many techs are aware and won't even work on Poloroid or other trades made by Prima.

    I think the best way to solve your problem is to exhaust every reasonable measure with this guy who sold it to you - - for that I'll need some information so I can check on him as a dealer.

    Probably the best way to handle that is more privately, so when you get this go ahead an contact me privately at premtech@willapabay.org and send me some of the information on this guy...

    Look forward to hearing from you!

    Bill


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