Question about Samsung SyncMaster 710N 17" LCD Monitor

4 Answers

Is my monitor dead?

I have a screen that has blacked out, with a floating box that says maximum resolution 1280 x 1024 60hz, the screen was working for awhile then the floater shows up. Is there a reset button or anything I can do?

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  • Anonymous Dec 11, 2007

    same problem but since the begining... Since out of the box, the screen never showed something except that message... windows boots in 800x600 60hz normally but no changes...

  • chjung Dec 25, 2007

    Similar thing here:
    I purchased a SyncMaster 710N second-hand. Whatever setting I choose in WinXP, the monitor does not display anything except
    "not optimum mode
    recommended mode: 1280x1024 60 Hz
    ?"


    When I actually set the graphics adapter to those settings, I get the message
    "not optimum mode
    recommended mode: 1024x768 60 Hz
    ?"´
    ... but this does not work either.
    I installed the appropriate driver from the Samsung homepage.
    I tried to connect to 3 different PCs, always the same result.

    Any good ideas?

  • kensitt Jan 01, 2008

    I have the same but cannot get on to desktop to change resolution, I cannot get past the floating box screen.

  • Anonymous Jan 17, 2008

    I have had 6 Samsung monitors on my pc (multi-screen arrangement). Two of them show the same problem ater several years of use.

  • frusta6 Jun 12, 2008

    My 710N

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Solder a 50 ohm precision resistor between pins 5 and 6 of the Novatek NT68F63LG

I had this same problem on 3 Samsung 710N displays and this fixed the problem.

I have read others have also been successful but the value of the resistor was slightly different in some cases. I would start with 50 ohms as that seems to be a common value fixing most displays.

Here is the reference URL to the ORIGINAL person that solved the problem.

http://72.14.235.104/translate_c?hl=en&sl=es&u=http://www.dtforum.net/index.php%3Ftopic%3D55304.msg1010695085%3Btopicseen&prev=/search%3Fq%3DNT68F63LG%2B50%2Bohm%26hl%3Den%26rlz%3D1T4SUNA_enUS219US220&usg=ALkJrhiRO8V09Lo7lnjqW47LE8IE653r7w

Posted on Dec 12, 2008

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We bought about 20 of these for a computer lab at a university in summer 2005...after a little over 2 years this problem started coming up. In the last 6 months we have had to send in 8 of them for replacement.

If you are sure you have the computer set to the right resolution and the machine will display to other monitors - send it in for an RMA.

Posted on Feb 27, 2008

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Dear
The problem is main board inside monitor which is needed to be changed with new one. So I suggest you to take monitor in nearest samsung's service center.
Best regards

Posted on Jan 16, 2008

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Problem with firmware of Novatek (NT68Fxx), it can be fix in samsung SC.

Posted on Oct 31, 2008

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HP w17e monitor hooked up to my dell laptop has floating input not supported box, how can i get the two screens to work together


no PC stated, why post lacking what is connect to what.?
Floating, ahh, a floating error box on the desktop, sure.
the typical PC laptop
has hot key, (in the operators guide for sure)
that toggles like this.
1: auto
2: external
3: internal.
4; both.
this is covered in the PCs manual but no PC stated so no help possible. lacking facts like this.

my guess the word floating means, on the screen local
i see a box floating on the screen, actually just a warning message.
that means the UNSTATED OS on your PC does not support that monitor, (its not a crysis)
what OS, XP, W7, W8 or w10, we can not guess OS ever.
you need to say.??????????????????????????????

w17e is now 12 years old (means as old as)
and a new PC with new OS may not support this old a monitor. (eg windows 10 might not)
but we can still make it work.
the trick is set the PCs resolution to external monitor max.
1440 by 900

exceeding this resolution the monitor will be dead
or if lucky, will show, "OUT OF RANGE"
ON the old external monitor.

to get ride the floating error, youd have to tell me
what PC you have,
and what OS you run,
click control panel + system , see what OS is there, easy as pie.


IS this unstated PC connected to the internet.
if yes
see this, MS does support it , if connected

proof
here
https://www.catalog.update.microsoft.com/Search.aspx?q=HP%20w17e

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How to change your screen resolution Win 7-> Link

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When you are in Windows, click on - Control panel - Display - Setting - Screen Resolution (set yo 1280 x 1024). then click ok.

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