Question about Saeco Royal Professional Espresso Machine

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Dredgedraw has been locked in by brewunit and won't release

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Dredge draw being locked usually means the brewgroup is locked in place. Brewgroup locked in place will stop the dredge draw from coming out.

Now the question is why did the brew group locked up. There's a screw on the brew group that you can unfasten, turn the machine on and it may set it back to default position. Then you screw it back in and everything shoudl be fine.

If the group doesn't go back to default it could be a few other things. If it doesn't set back to default and is still locked up i'd suggest sending it in to a repair shop as it could be broken gears, compacted coffee in the brew group, or a dead brew group motor.

Posted on Sep 10, 2009

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Hi. Its not an easy fix. The brewunit is stuck in cycle, with the injector pipe holding it in. The injector pipe is at the back behind the brewunit. You just need to use force by wriggling and jiggling the brewunit. There maybe some screws in the brewunit, that may help you if you undo them. If you do get the unit out, then you have to work out WHY it has not completed the cycle, so when you put the unit back in, that is not going to get stuck again. Ive spent 30 mins getting out a unit, only for it to get stuck again. For some reason, its easier to get the brewunit back out the second, or third time you try it.Sometimes you may have to break something to get it out. Id recomend taking it to a repairer and let them work it out. It can take hours of work and care must be taken, not to do too much damage. Even disassembly and reassembly or the outer panels canbe a challenge on these models. Saeco are a good machine, but are a dumb design when ti comes to stuck brew units. Sorry I cant be more help with this problem, but I hope its just a soiled brewunit, and once you've removed and cleaned it, It'll work fine again. Weekly cleaning tablet should stop it from happening again. Dazza

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No matter what I do the Gaggia Titanium espresso machine reads brewunit missing;. This is what I did: I removed the brewunit of the machine to clean it, and reset the N to the correct position on the front...


HI
If the brew unit is in the wrong position when inserted you can knock the lever off the microswitch in the back. If the lever is knocked off you will never get the brw unit miss message to go away. You will have to take the machine apart and replace the lever on the microswitch. Sorry
We made a modification to the brew unit that would prevent this from happening. We modified all the brew units on the compact machines before sending them out so we would never get them back for this reason.

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1 Answer

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Make sure that it is locked in the insert position before you try to install it. Push the press button and see if it clicks and the funnel moves. If you hear it click, then try to install. If it is already locked and ready to install, try this. Put the drip tray and dredge drawer in and close the door. Turn the machine on and see if you hear the motor move. If it does, then open the door and remove the drip tray and insert the brew unit. If you hear the click, then the dredge drawer.
If it doesn't click, then check the gear cog in the back and see where the large teeth are located. They should be at the 10:00 and 12:00 position. If they are not you have a broken brew drive. Sorry but that is a repair item.

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1 Answer

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2 Answers

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There is no 'sensor' for this, an internal counter resets when you remove the drawer with the machine switched on and the "Dreg drawer Full" message displayed.
Make sure the machine displays this message "DREG DRAWER FULL" Do NOT turn off the machine, Pull out the drawer that the used grinds are dumped in(you have to remove the drip tray 1st) Check display - it should read "DREG DRAWER MISSING" If the display message is correct, wait 10 seconds then replace the drewer.
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